Customer Engagement Specialist
2 weeks ago
**Salary**:Starting salary £20,000 with opportunities to progress to £23,000, plus a 10% annual bonus, £500 bonus in Dec 22 and Feb 23, plus a retention bonus in March 23 (OTE approx. £23,500)
**Shift**:37 hours across Mon - Fri, currently 9 am - 5 pm. Part time positions also available
You will be the first point of contact for all domestic queries, responding to and delivering a customer experience that is second to none across either our Power NI or Energia retail brands. Working alongside some of the industry’s best customer service advisors, you will contribute towards achieving business performance targets ensuring the Power NI/Energia brands continue to grow.
Our customers would agree and scored us 86% in satisfaction surveys based on last year’s performance.
Full details can be found on the job specification below.
NB: IPhone users should download job specification using Safari.
A reserve list will be held for 6 months in which you will be placed if you are suitable for the role.
Energia Group is an equal opportunities employer.
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