Membership Co-ordinator

6 months ago

Slough, United Kingdom HRCentral Ltd Full time

Job Advert

**Membership Co-Ordinator**

**Location**:150 Edinburgh Avenue, Slough, Berkshire, SL1 4SS

**Salary**:£25K per annum

**About the role**

Acting as the first point of contact for all incoming enquiries to the Chamber, providing excellent customer services and effectively triaging enquiries to the relevant departments. Coordinate and provide administrative support for to the Member Services team and undertake periodic call campaigns to support engagement activity. Champion accurate data entry on our internal CRM system.

**Duties and Responsibilities**
- Responding to membership support requests from agreed accounts to secure annual renewals and other agreed interventions.
- Undertake daily membership administration tasks, such as sending out payment receipts, membership certificates, event booking confirmations etc.
- Coordinate and support all account managers in the membership team ensuring all minimum data requirements are uniformed across the business.
- Assist and support the Head of Membership on reporting progress of all membership tiers, minute taking and all administration tasks, as requested.
- Making outbound calls as required to deliver Chamber projects.
- Processing payments via Worldpay.
- Data entry onto internal CRM system, complying with GDPR.
- Managing Business Voice returns, updating the CRM system and notifying the account managers of any changes
- Managing event bookings on the CRM system for virtual and in-person events, ensuring they are allocated in a timely manner.
- Maintaining member logins to Quest, adding new users when needed and deleting users when members leave.
- Managing data updates to Lead Forensics (new members / lapsed members / key prospects)
- Actively encourage members and prospects to complete the Quarterly Economic Survey to gauge the economic health and priorities of the business community in the Thames Valley
- Maintain minimum data requirements for all members and support the Head of Membership on reporting progress of other tiers.
- To work closely with TVCC Event’s team on all membership events.
- Attend external membership events to identify new sales leads and maintain ongoing relationships.

**About You**
- Min. 2 years’ experience in a similar customer service role
- Proactive approach to customer service, including a professional and confident telephone manner.
- Attention to detail and accuracy.
- Fully competent in Windows Office products and previous experience of using CRM systems.
- Portray a professional visual, written, and verbal image always.
- The ability to work effectively and converse with a diverse range of people at all levels.
- Effective team player and to work flexibly beyond designated service areas.
- Confident, friendly persona with excellent interpersonal skills
- Pro-actively develop knowledge of the Chamber and its product portfolio.
- Excellent team player with ability to work independently under own initiative.

  • Membership Co-ordinator

    6 months ago

    Slough, United Kingdom HRCentral Ltd Full time

    Job Advert **Membership Co-Ordinator** **Location**:150 Edinburgh Avenue, Slough, Berkshire, SL1 4SS **Salary**:£25,000 per annum **About the role** Acting as the first point of contact for all incoming enquiries to the Chamber, providing excellent customer services and effectively triaging enquiries to the relevant departments. Coordinate and provide...

  • Student Programmes Co-ordinator

    4 weeks ago

    Slough, Berkshire, United Kingdom Windsor Forest Colleges Full time

    Windsor Forest College Group is looking for a Programme Manager for Multi Trades / Carpentry to join the Slough & Langley College team on a full-time basis. Programme Manager for Multi Trades / Carpentry As Programme Manager for Multi Trades / Carpentry, you will have 18 contact hours a week as a lecturer and be provided 7 hours per week of remission...

  • Integrated Services Coordinator

    6 months ago

    Slough, United Kingdom Solutions4Health Full time

    Solutions4Health are delighted to be offering the role of **Integrated Services Coordinator **at **Berwick Avenue, Slough**. This is a** permanent, full-time **job** with a salary of** £27,000 to £29,000** depending on experience. **Role Summary** This post of Slough Integrated Services Coordinator will provide assistance to the Health & Wellbeing Slough...

  • Integrated Services Coordinator

    6 months ago

    Slough, United Kingdom Solutions4Health Full time

    Solutions4Health are delighted to be offering the role of **Integrated Services Coordinator **at **Berwick Avenue, Slough**. This is a** permanent, full-time **job** with a salary of** £27,000 to £29,000** depending on experience. **Role Summary** This post of Slough Integrated Services Coordinator will provide assistance to the Health & Wellbeing Slough...

  • Assistant Psychologist

    6 months ago

    Slough, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    As part of the Crisis and Home Treatment Team, you will work closely with our Psychology Team and the multidisciplinary team by offering support and assessment to patients. Dynamic and capable, you will be comfortable with carrying out psychometric assessments and structured observations, conducting semi-structured interviews and gathering self-report...

  • Wedding & Special Events Manager - Slough

    3 months ago

    Slough, United Kingdom De Vere Full time

    Wedding & Special Events Manager - Slough De Vere Beaumont Estate De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food...

  • Wedding & Special Events Manager - Slough

    2 months ago

    Slough, United Kingdom De Vere Full time

    Wedding & Special Events Manager - Slough De Vere Beaumont Estate De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food...

  • Senior Wedding

    1 month ago

    Slough, United Kingdom De Vere Beaumont Estate Full time

    De Vere Beaumont Estate De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly...

  • Senior Wedding

    4 days ago

    Slough, United Kingdom De Vere Full time

    Senior Wedding & Special Events Manager - Slough De Vere Beaumont Estate De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds.A hotel of this size means we have a variety of food and beverage outlets and...

  • Senior Wedding

    5 days ago

    Slough, United Kingdom De Vere Beaumont Estate Full time

    De Vere Beaumont Estate De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds.A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some...

  • Senior Wedding

    4 weeks ago

    Slough, United Kingdom De Vere Full time

    Senior Wedding & Special Events Manager - Slough De Vere Beaumont Estate De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of...

  • Senior Wedding

    4 weeks ago

    Slough, United Kingdom De Vere Full time

    Senior Wedding & Special Events Manager - Slough De Vere Beaumont Estate De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and...

  • Evidence Generation Strategy Lead

    1 week ago

    Slough, Slough, United Kingdom UCB Full time

    Strategic Role OverviewWe are seeking an Evidence Generation Strategy Lead to join our Patient Value Neurology Group, based at our headquarters in Brussels, Belgium or Slough, UK. As a key member of our cross-functional team, you will be responsible for strategic planning and leading regional Europe Epilepsy and Rare Syndrome RWE studies/Evidence Generation...

  • Patient Value Neurology Strategist

    1 week ago

    Slough, Slough, United Kingdom UCB Full time

    We are seeking an experienced Patient Value Neurology Strategist to join our team at UCB in Brussels, Belgium or Slough, UK.Job OverviewThis is a challenging and rewarding role that requires strong leadership and strategic planning skills. The successful candidate will be responsible for developing and executing regional Europe Epilepsy and Rare Syndrome RWE...

  • Evidence Generation Strategy Lead

    8 months ago

    Slough, United Kingdom UCB Full time

    Make your mark for patients We are looking for an  Evidence Generation Strategy Lead  who is agile and innovative to join us in our  Patient Value Neurology Group , based at our HQ in  Brussels ,  Belgium or Slough, UK. About the role Accountability for strategic planning and leading regional Europe Epilepsy and Rare Syndrome RWE studies/...

  • Casual Hotel Cleanliness Expert

    6 months ago

    Slough, United Kingdom Marriott International, Inc Full time

    **Job Number** 24018614 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Heathrow Windsor, Ditton Road Langley, Slough, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **The impact you’ll make** When a guest walks into any of our rooms - imagine...

  • Chef Manager

    2 days ago

    Slough, United Kingdom CV-Library Full time

    Pabulum Catering are now recruiting for a Senior Chef Manager to help us deliver exceptional food experiences to our children at The Godolphin Junior Academy.  Godolphin is a small primary school providing around (Apply online only) meals a day. As a Senior Chef Manager, you will be working in a passionate and...

  • Chef Manager

    3 days ago

    Slough, Berkshire, United Kingdom Compass UK & Ireland Full time €27,000

    Pabulum Catering are now recruiting for a Senior Chef Manager to help us deliver exceptional food experiences to our children at The Godolphin Junior Academy. Godolphin is a small primary school providing around 180-200 meals a day. As a Senior Chef Manager, you will be working in a passionate and hard-working team to create an outstanding experience...

  • Chef Manager

    11 hours ago

    Slough, Berkshire, United Kingdom Compass Group UK Full time €27,000

    Pabulum Catering are now recruiting for a Senior Chef Manager to help us deliver exceptional food experiences to our children at The Godolphin Junior Academy. Godolphin is a small primary school providing around 180-200 meals a day. As a Senior Chef Manager, you will be working in a passionate and hard-working team to create an outstanding...

  • Chef Manager

    7 hours ago

    Slough, Berkshire, United Kingdom Compass Group UK Full time €27,000

    Pabulum Catering are now recruiting for a Senior Chef Manager to help us deliver exceptional food experiences to our children at The Godolphin Junior Academy. Godolphin is a small primary school providing around 180-200 meals a day. As a Senior Chef Manager, you will be working in a passionate and hard-working team to create an outstanding...