Supervisor

3 weeks ago

Leicester, United Kingdom Platform Housing Group Full time

**Build your career at Platform Property Care**

Our Responsive Repairs team now have a great opportunity for a Supervisor to join the leadership team in the East Midlands covering an area based around Leicester, Market Harborough, Northampton, and to support their ambitious plans to grow their team in this area.

**What could you be doing?**

As one of two Supervisors you will be supervising a multi skill trades team, providing practical and technical support, and assisting the Service Manager to deliver the operational objectives ensuring all works are completed efficiently and effectively whilst engaging the team to bring their best. In conjunction with the Service Manager, your focus will be to support, coach, motivate and engage the team to achieve service objectives, embedding the Bring Your Best Values, and promoting a customer centric approach of ‘value for money’ and ‘right first time.’

By analysing data and measuring performance, you will work closely with the trades teams and your Service Manager to support a customer focussed maintenance service, delivering repairs meeting the required SLAs. You will also assist the Service Manager with the completion of daily, weekly, and monthly business objectives.

**We would like someone who has**:

- A suitable trade qualification - this is essential
- Experience of working within a multi-skilled environment
- Experience of working within a customer focussed environment
- Social Housing repairs experience
- Ability to make key decisions, comfortable with responsibility and accountability for successful outcomes in service delivery
- Demonstrable experience of supervising or managing a team and leading by example is essential
- Excellent problem-solving ability, a solutions-focussed approach and comfortable working within a continuous improvement environment
- Strong communication skills with the ability to develop good working relationships
- IT Literacy is a must, experience with EXCEL and other Microsoft packages
- A full driving licence is essential
- As you will be working in Customers’ homes you will also need a DBS check.

This mobile role is based in the East Midlands Northampton, Leicester, Market Harborough area - so you will need to live within this patch - but will require occasional travel to other regional sectors as required. This could include training and meetings at other locations including Birmingham, Worcester, Louth, Skegness, or Matlock.

Cover for out of hours Duty Manager may be required.

Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear - we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.

If this sounds like the place for you then we’d love to hear from you To find out more please contact Kirandeep Kaur, Service Manager, at for a chat.

**Interviews will be held 21st & 22nd May in our Solihull office**

**Join us and find your purpose at Platform**

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.

Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

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