Customer Accounts Administrator

2 weeks ago


Lutterworth, United Kingdom The Recruitment Group Full time

Area of Responsibility
- Carry out work according to customer requirements or following a plan set by others, working within agreed timescales.
- Arrange shipping of products, including booking slots, establishing courier, providing driver details and tracking parcels, in accordance with customer specifications
- Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities.
- Liaise with customers on a day to day basis to provide support and advice on any queries.

Essential Skills
- Excellent command of the English language, both written and spoken and good communication skills
- Advanced Level Microsoft office skills (Outlook, Word, Excel, PowerPoint
- Ability to prioritise tasks within a daily work allocation, defined timetable or routine

The role would suit a person that has had at least one years’ experience in a similar role and environment. This is a medium scale administration role. It is necessary for the job holder to hold the enthusiasm to excel in this role and the willingness to learn.Training is provided within this role to ensure best outcome for job holder with succession to Level 3.
**If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.



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