Client Onboarding Quality Control Officer

4 days ago

London, United Kingdom BNP Paribas Full time

**The role**

The Client Onboarding Quality Control Officer (“QC Officer”) is responsible for onboarding new accounts, performing periodic reviews in accordance to Anti-Money Laundering (AML) regulations or as set by internal policies and procedures. The QC Officer will undertake due diligence to understand the AML risks within the non-transactional and transactional client relationships to ensure that appropriate Know Your Client (KYC) requirements, fee agreements and other due diligence information are obtained and maintained in accordance with internal and regulatory standards. More specifically, the role will oversee Quality Control of the KYC files (CAC forms/Escalations), support the Manager with KYC queries, priority KYC files and MI. The QC Officer will be expected to provide feedback to analysts and specialists and assist the Training Manager in identifying gaps in knowledge for training.

**Key deliverables**
- Complete due diligence on new and existing accounts to ensure compliance with requirements of BNP Paribas groups AML / KYC policies. This will entail performing and recording the results of searches and sanction checks.
- Proactively resolve ad-hoc queries related to all aspects of AML analysis.
- Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.
- Provide guidance to the front office and Central Client Onboarding with regards to on-boarding polices and account initiation.
- Perform periodic reviews of accounts as required by the onboarding policies.
- Actively participate in developing, testing and implementing new or enhanced KYC processes and other process improvement initiatives as required.
- Proactively resolve queries received from front office and the Compliance Team, highlighting and escalating issues in a timely manner.
- Establish and maintain effective relationships with front office staff and the Compliance Team.
- Record accurate information on QC results and feedback results to team leaders and analysts/specialists.
- Providing structured feedback to other team members to improve quality of KYC including CAC forms.
- Work with the Training Manager to provide training and guidance to staff on client onboarding procedures where required.
- Assist the Team Lead in the design, implementation and documentation of QC processes and procedures including providing input into the operation of the new QC function.

**Person specification**

**Essential experience**
- Demonstrable experience and undertaking client due diligence, including completing independent searches and sanction checks.
- Prior experience interpreting policies and procedures associated with AML regulations.
- Working knowledge of third party global information sources used to complete client due diligence searches
- Excellent written and verbal communication skills.
- Knowledge of MS Office: Word, Excel and Outlook, internet search engines.
- An interest / working knowledge of commercial real estate investment markets (preferred, but not a pre-requisite).

**Personal qualities**
- Personable and people orientated
- Principled and self-assured
- Strong communicator
- Able to multitask and manage to tight timelines and deliverables.
- Able to prioritize and work in an organized fashion.
- Able to work under pressure and with a heavy workload.
- Extremely detail oriented.
- Open to change and future orientated
- Creative thinker able to make well thought out decisions
- Responsive to clients and colleagues
- Commercially astute

**We are proud to offer award-winning benefits to support and reward our employees**:
**Health & Leisure**:Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work.

**Financial**:Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice.BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme.

**PR

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