Culture Innovation Lead
4 weeks ago
End Date
Saturday 20 May 2023
Salary Range
£62,336 - £77,920
Agile Working Options
Hybrid Working
Job Description Summary
This is an exciting opportunity to join People and Places as a Culture Innovation Lead to the newly appointed Head of Culture Innovation. This role sits within the Culture & Leadership team who focus on activating the culture which we aspire to have through our leaders and Culture programmes, bringing together all listening activity into one place and creating a performance culture.
Job Description
Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers. We have a footprint that touches nearly every community and household in the UK, with more than 26 million customers.
This is an exciting opportunity to join People and Places as a Culture Innovation Lead to the newly appointed Head of Culture Innovation. This role sits within the Culture & Leadership team who focus on activating the culture which we aspire to have through our leaders and Culture programmes, bringing together all listening activity into one place and creating a performance culture.
- Use the insights and recommendations which inform our People and Culture strategy and priorities, to run experiments that help us test and learn how to build more productivity, more love, more inclusion and more advocacy across LBG.
- Play a key role in working with leaders to enable key cultural shifts, providing insight, interventions and tools to build a transparent, collaborative, innovative and purposeful culture.
- Support work helping us transform our approach to various people areas (e.g. Performance Management; Recognition; Learning), embedding new processes across the group, working across the wider People and Places function.
- Use external research and networks to ensure our solutions are market leading and fit for the future, and use your experience to develop an ecosystem of connected solutions.
- Help to develop and run transformative initiatives and champion the role of innovation by aligning overall business strategy with our people plan and innovation thinking.
- Develop, adapt and measure the success of interventions as required, working with colleagues across the business and functions.
- Oversee and implement changes to approaches, methods, products and processes to enhance colleague experiences and support our cultural ambitions, with particular focus on changing system blockers.
- Work strategically with People Partners, Leaders, Centres of Excellence teams and the wider Culture and Leadership team to develop tailored priorities by team, location and archetype which build a compelling EVP and a growth culture.
- Support the development of a systematic approach to culture transformation and help to identify critical systems to re-design and support owners to unblock through innovation and customer/colleague-back methodologies.
- Find and amplify examples of us on our best day, working closely with Group Corporate Affairs to tell stories which build belief that we are moving in the right direction.
Skills and Knowledge:
- Transformation: Detail-driven, strategic, motivated and with a track record of supporting organisation-wide change and transformation in areas including Performance Management, Leadership, Innovation, Org Design.
- Innovation: experience of delivering innovation practices and process, using methodologies like design thinking to identify key problems to solve, develop interventions and implement solutions across complex organisations.
- Technology: understands relevant technology and has experience of leading technology teams and engineers to deliver change programmes across HR and people experience spaces.
- Action-oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Decision-making: Makes good and timely decisions that keep the organisation moving forward. Pushes for the use of sound logic and data when making decisions.
- Relationship-Management: Using commercial understanding, emotional intelligence and communication skills, you’ll develop and maintain positive relationships with a wide range of people across business and functional areas.
- Collaboration: You’ll gain the support and commitment of others and create enthusiasm by building a compelling case, sharing it often and energetically to secure wide support.
- Programme Delivery: Experience of supporting large programmes incorporating multiple projects which span the group and operate across matrix hierarchies.
- Communication & Story-Telling: Ability to present data and insight in an accessible manner to different audiences, conveying a clear understanding and considering unique needs of different audiences.
- Interpersonal Skills: Relates openly and comfortably with diverse groups of people with different backgrounds and experiences.
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