People Advisor Ftc Until 31 December 2024

4 weeks ago

Milton Keynes, United Kingdom Motor Insurers' Bureau Full time

Job Role

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.

Last year we helped more than 42,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.

The role of the People Advisor is to support the People Partnering Team with the delivery of a proactive value-added People service to the MIB Group, with a focus on the management of employee relations (ER) casework and policy development.

Key Outputs
- Work closely with the People Partnering Team and line managers at MIB to provide best practice People advice and guidance that supports and promotes the Employee Value Proposition and MIB culture.
- Provide advice and coaching to line managers on straightforward ER matters and operate as the first point of contact for ER casework, including absence, performance, conduct management and flexible working requests.
- Create and maintain all ER casework letter templates to ensure they are an accurate reflection of current UK employment legislation and guidance along with matching the MIB culture. To triage the incoming cases, owning cases and seeking advice where required, and to work collaboratively with People Partners to support with more complex ER cases.
- Maintain the employee relations tracker and ensure that accurate information is recorded to effectively manage and report on ER case activity and provide insight to the People Partners.
- Support the process and content submission to create good quality Occupational Health referrals and obtain effective OH reports by working closely with line managers and OH representatives.
- To be responsible for updating the line manager’s toolkit, identifying, and developing new content identified by the People Partnering Team and to proactively review and expand the line manager FAQs.
- Monitor and update the content on the MIB intranet and work with the People Ops team to prioritise, update and refresh information to ensure compliance and increase self-service utilisation.
- To maintain the policy review tracker and to work with key stakeholders to ensure policies are refreshed and updated and published on the intranet. Supporting the development of new policies.
- To handle the business facing communications of the strengths based cohort roll out, including assigning of strength coaches, onboarding new cohorts, scheduling of strengths group sessions and to report on progress of strengths roll out.
- To gather feedback from strengths coaches, and employees and line managers to evaluate the success of the strengths roll out and to identify improvements.
- To support the People Partnering Team with continuous improvement of processes and ways of working.
- Work closely with the People Operations team to map and review people processes as part of our continuous improvement goal.
- To ensure all legal aspects are considered in decision making, including managing risk and compliance.

Relationships

Qualifications and Education

Skills and Knowledge
- CIPD qualification (level 5) or equivalent work experience in a recognised HR team.
- High level of computer literacy (MS Office), particularly Word, Excel and PowerPoint.
- Practical experience of using a HR Information System (HRIS) and extracting information.
- Able to deal appropriately with confidential and sensitive information.
- Pays attention to detail and works with a high level of accuracy.
- Works as part of a team and can work independently with a moderate level of guidance.
- Follows existing policies and guidelines and uses own knowledge to suggest improvements to the People Partnering Team.
- Demonstrates an interest and understanding of others.
- Analyses numerical data, verbal data, and all other sources of information.
- Works productively in a high-workflow environment.
- Extensive administration experience with the ability to prioritise multiple tasks at the same time.

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.
So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.
FTC until 31 December 2024
Salary £37,500 per annum
Grade 10
35 hours per week (Monday - Friday)
IT kit supplied to you
£320 (before tax) start up allowance
Hybrid working (2 days in the office per week) from our newly refurbished Milton Keynes office, MK14
Other Benefits include:
Contributo

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