Support Secretary

3 weeks ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Support Secretary - Dermatology, Colchester Hospital

Full time, Permanent - 37.5 hours a week

Colchester General Hospital Dermatology team is actively recruiting for a highly motivated and dedicated Band 3 Support Secretary. In this post you will provide efficient and pro-active secretarial and administrative support to the consultants and other team members. You will be the first point of contact for patients and will deal with a range of queries. You will work as part of our administrative team in supporting and covering other colleagues in the department.

We are looking for an enthusiastic and motivated person who is flexible and has excellent typing, administration and communication skills. You will need to ensure all clinical correspondence is typed and processed within specific timescales and have very good attention to detail.

Excellent communication skills are a must and the ability to prioritise and plan your work, without direct supervision. Duties will including the management of outpatient clinics, dealing with telephone queries, dealing with incoming and outgoing mail as well as other various tasks requested.

Experience in using Microsoft Word, Excel and Power Point are essential to this role.

Your working hours will be 37.5 hours per week over a 5 day working week, with hours between 8am and 5pm. Interviews may be held at short notice. Previous applicants need not apply.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.


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