Housing Benefit Assessment Officer

3 weeks ago

London, United Kingdom Eden Brown Synergy Full time

Housing Benefit Assessment Officer

I am working with a Public Sector Organisation based in LB Haringey who are looking for experienced Housing Benefit Assessment Officer.

The role is full time, to start ASAP and paying £26.21 Umbrella per Hour. The role is in scope of IR35.

Purpose of the Role:
This role exists to assist in the delivery of an effective service for Haringey Council in accordance with legislation, policy, and procedures within an internal shared service centre.

Main Accountabilities:

- To operate as a generic officer across the core activities of the service with a focus on delivering a high level of customer service and performance.
- To specialise in one of the following areas: benefit administration, council tax, business rate or the enforcement of council tax or business rate.
- To provide advice and be able to deal with complex, contentious, or technical enquiries.
- To assist customers in a way that reflects Haringey's Values, Principles and Pledges.
- To comply with statute, legislation, discretionary powers, council standing orders, council policies and codes or standards of conduct.
- To contribute to the provision of high quality, professional customer facing services and improved service outcomes.
- To demonstrate flexibility and adaptability in the drive towards change and the improvement of processes.
- To comply with the Council's Health & Safety requirements
- Understand and comply with the Council's Equal Opportunities Policy.

Experience And Knowledge

? Have a knowledge of relevant legislation, best practice and customer contact procedures in at least one area of Revenues or Benefits

? Experience of working to set targets and delivering to tight deadlines with mínimal supervision.

? Able to communicate accurately and professionally

? Knowledge and experience of Revenues and Benefits IT Systems

**Qualifications**:

- Educated to A level or equivalent with a good level of numeracy and literacy.
- Hold a full and current UK driving licence and have daily access to a vehicle

and available to start on no more than a weeks notice.

This job description is not an exhaustive list of all the duties and responsibilities of the post. It may be changed in the light of experience and departmental needs of the service.

Regards,

Vaibhav Chaturvedi

02086118066

Eden Brown Synergy is an equal opportunities employer.

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