Endoscopy Patient Access Coordinator

8 months ago


London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

An exciting new opportunity have become available in the Endoscopy Department as Patient Access Coordinator. This role is n excellent opportunity for anyone looking to develop experience in waiting list management, inpatient pathways and booking endoscopy theatre lists.

The Patient Access Co-ordinator will be the first point of contact for patients and service users providing in depth knowledge and liaising closely with the clinical team and speciality management teams to ensure patients receive timely and appropriate appointments according to their care pathway.

Endoscopy is a fast-paced, complex department which delivers diagnostic and therapeutic day case procedures for patients. The department sees a high volume of patients per week and efficient coordination of the administrative team to book endoscopy appointments and manage waiting lists is essential. This includes tightly managing waiting times against the national six week standard for diagnostic procedures.

The post will require working one Saturday and Sunday each Month per rota

Endoscopy is delivered by a diverse multidisciplinary team and good engagement with staff across nursing, medical and decontamination professional groups is required. The department also has a strong focus on continuous improvement and implementing improvement methodology throughout endoscopy.



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