Complaints Officer

**Basingstoke/Hybrid** You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling...

We have a fantastic opportunity to join our Customer Feedback team as a **Complaint Insight Officer** on a **Permanent Full Time Basis**. Based out of our head office in Basingstoke, you'll combine office and home working to ensure a positive work / life balance. It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG...

The Role As a Complaint Insight Officer, you will build strong relationships, and work with, key internal and external stakeholders to ensure that high risk Stage 1, Stage 2, and Housing Ombudsman (HOS) complaints are managed appropriately. You will ensure that investigations are robust, customer issues are addressed, and communications are maintained...

To investigate, resolve and report on complaints received for Property and Savings customers, providing the highest level of customer experience and delivery fair and justified customer outcomes. The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman...

You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role will...

We have an exciting opportunity for a talented Complaints Handler to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Having become a fully authorised bank in 2020, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of...

The opportunity We have an opportunity for a talented Complaints Handler to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Having become a fully authorised bank in 2020, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety...

The opportunity We have an opportunity for a talented Complaints Handler to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Having become a fully authorised bank in 2020, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety...

To investigate, resolve and report on complaints received for Property and Savings customers, providing the highest level of customer experience and delivery fair and justified customer outcomes. The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman...

To investigate, resolve and report on complaints received for Property and Savings customers, providing the highest level of customer experience and delivery fair and justified customer outcomes. The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman...

To investigate, resolve and report on complaints received for Property and Savings customers, providing the highest level of customer experience and delivery fair and justified customer outcomes. The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman...

To investigate, resolve and report on complaints received for Property and Savings customers, providing the highest level of customer experience and delivery fair and justified customer outcomes. The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman...

The OPRA Group has a fantastic opportunity for a Complaints Investigator to join a great team in a Financial Services company in the Basingstoke area. This is a permanent – Full-Time role. Detailed, considered, and informed investigation and analysis of all complaints providing a customer with a fair and thorough response to complaints. • Contact...

The OPRA Group has a fantastic opportunity for a Complaints Investigator to join a great team in a Financial Services company in the Basingstoke area. This is a permanent – Full-Time role. Detailed, considered, and informed investigation and analysis of all complaints providing a customer with a fair and thorough response to complaints. • Contact...

The OPRA Group has a fantastic opportunity for a Complaints Investigator to join a great team in a Financial Services company in the Basingstoke area. This is a permanent – Full-Time role. Detailed, considered, and informed investigation and analysis of all complaints providing a customer with a fair and thorough response to complaints. • Contact...

The OPRA Group has a fantastic opportunity for a Complaints Investigator to join a great team in a Financial Services company in the Basingstoke area. This is a permanent – Full-Time role. Detailed, considered, and informed investigation and analysis of all complaints providing a customer with a fair and thorough response to complaints. • Contact...

To investigate, resolve and report on complaints received for Property and Savings customers, providing the highest level of customer experience and delivery fair and justified customer outcomes. The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman...

To investigate, resolve and report on complaints received for Property and Savings customers, providing the highest level of customer experience and delivery fair and justified customer outcomes. The complaints handler will be responsible for the handling and response of complaints into the business, as well as interaction with the Financial Ombudsman...

**Details**: **Reference number**: - 263032**Salary**: - £24,327 - £27,101**Job grade**: - Executive Officer**Contract type**: - Permanent - Apprenticeship**Business area**: - CO - Government Business Services - Government Business Services (GBS) is a large business unit within the Cabinet Office with around 610 staff. It brings together back office...

**Community Relations Officer** **Inside IR35** **Contract Term**:6 months **Contracting Authority**:Network Rail **Location**:Hybrid (2-3 days per week from the Basingstoke Offices - Remainder WFH/Remote - London may also be considered) **The Role**: To work as part of a team delivering a first class, professional customer service, using a range of...