Administrator Associate

7 months ago


Manchester, United Kingdom ERM Group Full time

OVERALL JOB PURPOSE:
Provide proactive and professional administrative support (overall and with specific projects) to the Business Operations Specialist (BOS) / Business Operations Manager (BOM) in addition to support to the wider admin team as required.

Duties include (but are not limited to) the following main areas of responsibility.

**MAIN RESPONSIBILITIES**:

- Assisting with the preparation of proposals, briefing notes and assessor contracts.
- Typing, producing and amending specific project related documentation and correspondence (reports, letters, etc.)
- Assist as required with logístical and travel arrangements for projects
- Maintain project management system and financial database, taking responsibility for data accuracy and completeness
- Using financial reports to help prepare and issue client invoices, including complex expense breakdowns
- Maintain electronic and paper files, ensuring these are kept complete, up-to-date and in good order
- Assist with helping to prepare and issue client certificates
- Data entry, maintaining Excel spreadsheets and amending SharePoint database as required
- Providing ad-hoc support to Partners and Project Managers regarding project coordination, research, tracking budgets etc
- Other related duties as required

PERSON SPECIFICATION

KEY COMPETENCIES - KNOWLEDGE, SKILLS AND EXPERIENCE:

- Strong relationship building skills and an excellent team player
- Good working knowledge of Word, Excel & PowerPoint
- Strong interpersonal skills - with the ability to deal effectively with a wide range of people at all levels from all over the world
- Able to react quickly and positively to change, and to adapt within a fast-moving working environment
- Good oral and written communication skills
- Ability to manage multiple projects, including strong time management skills and ability to work independently
- Excellent organisation and numeracy skills
- Demonstrates good time management and ability to prioritise; ability to multi-task
- Demonstrates a “can-do” attitude; capable of stepping outside basic job role
- Knowledge of SharePoint
- Educated to A-level or equivalent standard (minimum of grade C in Maths and English GCSE)
- Accurate typing (minimum speed 40 wpm)
- Familiarity with using databases
- Previous administration experience required preferably within a professional environment



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