Business Services Administrator

2 weeks ago


Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

An exciting opportunity has arisen to join University Hospitals Plymouth NHS Trust’s Information Management and Technology (IM&T) Department as a Business Services Administrator.

This role provides a unique opportunity to gain varied administration experience in a demanding yet rewarding environment.

If you are a proactive person with a strong customer service focus, take pride and ownership in your contribution, have excellent attention to detail and want to be part of a growing organisation then this could be your next role.

The Business Services Team provides general administrative support for all administrative, finance and secretarial services to the IM&T Department. The Business Services Team are also responsible for IT Procurement and Telecoms Billing. This service allows other teams within IM&T to concentrate solely on the IT aspects of the hospital. In turn, this allows for the smooth running of the hospitals technical services and equipment, resulting in better patient care.

The Business Services Administrator will work closely to support the administration requirements of the digital programme which aims to transform healthcare services across the Trust through investments in technology. The role will also be required to provide secretarial duties for a team of Clinical Information Officers and support with the administration of IM&T governance meetings.

The Business Services Team collaboratively work together to provide a wide range of services, each administrator takes a lead role for particular tasks, but are expected to be able to provide cross cover where needed.

The Business Services Team provides general administrative support for all administrative, finance and secretarial services to the IM&T Department. Through our work on telecoms recharges and IT procurement, we also assist a wide range of teams across the Trust along with Livewell, Sentinel and Harbour.

Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.

Business Services
- Administration of meeting room bookings
- Administration of the service Leased/Pool cars
- Administering stationery orders and delivery
- Administration of car parking permits and door access cards (issue and control)
- Administration of building defect and works recording
- Administration of the appraisal process for all staff
- Collecting post and distribution across the floor
- Administration and facilitation of meetings including producing agendas and taking minutes
- Maintaining accurate sickness and absence records via Healthroster and employee personnel files
- Coordinate recruitment and induction packs
- Submit change forms to HR for staff changes of address, personal details etc
- Receptionist duties; meet and greet visitors (including refreshments etc)
- Provision of fire marshals
- General filing
- Managing and organising IM&T social events
- Monitoring completion of DSE assessments
- Providing general administrative support to the Business Services Manager

Finance
- Administration of Capital/Revenue Finance Spreadsheets
- Creating Capital Time Reports
- Distribution of Revenue Checklists
- Providing general support to the Business Manager & Commercial Lead

Telecoms
- Telecoms Invoice coding
- Processing of Telecoms invoices; billing and recharging

Procurement
- Administration of IT Procurement
- Provide good value money for IT equipment purchases

Compliance
- Administration of key performance indicator reports
- Administration of health & safety
- Administration of FOI requests
- Administration of dashboard reports

Other
- Monitor multiple mailboxes
- Monitor own workload
- Cooperate with other administrators to provide seamless coverage



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