Housing Assistant

7 months ago

Penrith, United Kingdom MHA Full time

**Job reference**

REQ021855

**Housing Assistant based at Woodlands HWC, Penrith**:
**Job description**

**Housing Assistant based at Woodlands, Penrith**

**Hours**:
**Permanent - Part Time - 30 hours available per week**

**About the role**
- We are looking for a experienced Housing Assistant to join MHA. In this role you will provide a tailored, resident focussed and comprehensive housing management service for different tenures within a designated housing scheme. You will provide value added customer service in accordance with MHA’s policies and procedures in the areas of Allocations, Housing management and Finance, Estate Management and Community Focus.

**About you**
- To be successful you will need to demonstrate:
- Experience of working in housing related field
- Experience of managing financial plans/budget
- Ability to work as part of a team
- Strong organisational skills, including planning, prioritising, report writing and record keeping
- Knowledge and understanding of the impact of housing person’s health and wellbeing
- Ability to maintain all aspects of confidentiality
- Effective written and verbal communication and interpersonal skills
- A good level of literacy, including computer skills. Must be able to use Microsoft products
- Open listening skills
- Ability to prioritise tasks
- Ability to read and understand instructions
- Sensitivity to needs of older people
- Ability to use own initiative

**_ job description and person specification._**

**Why join?**
- You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.
- In addition to a highly competitive salary, we offer you loads more:

- 28 days holiday (including bank holidays) and an option to buy annual leave.
- Life assurance.
- A discount scheme which includes savings with retail stores and online purchases.
- Access to a number of nationally recognised training courses and qualifications.
- Genuine career progression and development opportunities.
- Employee assistance programme including free counselling and legal advice.
- Access to chaplaincy and pastoral support.
- Access to wellbeing resources.
- Family friendly policies.
- Long service awards.
- Healthcare scheme at competitive rates.

**About us**
- MHA is the UK’s largest charity care provider and our mission is to ‘enable people to live later life well’. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

**About the home**
- Woodlands offers the opportunity to purchase a retirement property within a friendly community and all the freedom and privacy of having your own front door. It has a range of facilities and amenities that are designed to make retirement living easy and enjoyable.
- Located in the historic market town of Penrith, the development has 57 one and two-bedroom retirement properties. We have properties available for sale or rent, creating a diverse and vibrant community of residents aged 55 and over.
- MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.
- Recruitment agencies: please note, MHA do not accept unsolicited CV’s from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV’s from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team._

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