Parts Assistant

3 months ago


Penrith, United Kingdom Fortem People Full time

Our client within the Agricultural & Horticultural sector are looking for Parts Assistant to join their well-established Branch in Penrith.

The core functions on the role will be a mixture of working front of house on the Parts Counter being the first point of contact for customers coming into store, as well as repairing small horticultural machinery such as Strimmers & Lawn Mowers.

This role would be well suited to anyone who has worked within a Parts department before and has an interest in moving into a role where you are involved in the repair side of the business. Alternatively, if you have a background in basic repairs of machinery, eg working on farms, auto motive or ground care and would be interested in furthering your career in a Branch based position with fantastic development opportunities then we would love to hear from you too.

Key Duties:

- Supporting the Parts Manager in providing leading levels of Customer Service to both internal and external customers.
- Advising customers on our vast range of products
- Negotiating prices
- Building relationships with customers.
- Being Front of house and first point of contact for machinery retail areas within the branch
- Ensuing the branch is clean and tidy
- Cash Handling
- Supporting with deliveries coming into store
- Warranty Claims
- Labelling all new products, inputting product codes onto the system
- Support the Parts Manager in stockholding and stock take procedure.
- Collaborating with the central machinery management team to work on projects and deliver on budgets.
- Supporting the workshop with carrying out repairs on small ground care machinery both on - site and on client premises.

Key Skills:

- Previous customer service experience
- Written skills - proven ability to use clear, concise language specific for the purpose and audience
- Confident IT user, including a working knowledge of the following packages: Word, Excel and Outlook.
- If you have any agricultural. horticultural experience and would be interested in moving into a branch role

Working hours - Monday to Friday 8 - 17 with two Saturday mornings a month

**Benefits**:

- Cycle to work scheme
- Free parking
- Life insurance
- Store discount
- Opportunities for growth and progression within the company
- Generous sick pay

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£26,000.00 per year

Pay: £22,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Store discount

Work Location: In person

Reference ID: penrithparts



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