Support Secretary

3 weeks ago


Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

To be able to work with the waiting list co-ordinators and schedulers to co-ordination clinics and theatre lists, liaising with scheduling team / operational manager.5. To support clinical work for designated clinicians, including maintaining referral databases, setting up patient case notes, organising appointments and transport if required, organising other support such as interpreter services, typing of confidential letters and reports and managing discharge administration and chasing results. 6. To ensure filing, photocopying and other administrative tasks are dealt with appropriately.7.

To prioritise incoming correspondence and draw attention to urgent items.8. Filtering telephone calls and redirecting them as necessary, and where necessary taking messages and carrying out follow up action.9. Maintain adequate stocks of stationery etc. obtaining approval from approved signatory.10.

During cross cover arrangements the post holder may be required to manage and maintain waiting lists, patient target lists and theatre lists. To arrange theatre cancellations and reductions in line with Trust policy to meet local and national targets and communicate to patient and other stakeholders.11. To maintain at all times the confidentiality of patients and the Service.12. To maintain the working environment in a safe manner, and which complies with health and safety standards.13.

Deal with enquiries, taking messages and action as appropriate.2. Communicate clearly and effectively with all internal and external Health Care Professionals and other clerical staff.3. Comply with the Data protection, Access to Health Records, Freedom of Information and related Acts of Parliament, Health and Safety procedures and confidentiality.4. Assist with training of new and less experienced members of staff or staff on work placements, i.e., peers, work experience, apprentices.5.

To contribute to, and act upon new ideas and practices that improves the quality of the service and to become involved in developments by participating in meetings as appropriate.6. Participate in mandatory training for all aspects of health and safety including fire procedures, moving and handling, IPRs etc to meet the requirements of the KSF protocols.7. Actively contribute to the smooth running and development of the department by sharing, discussing and implementing new ideas and ways of working with colleagues and Directorate staff.8. To maintain and understand of the 18 week referral to treatment local and national policies and act accordingly to ensure these are met.9.

Ensure skills are updated regularly through appraisals and further training.


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