Senior Information Adviser

4 weeks ago


York, United Kingdom York St John University Full time

Department:
- Library and Learning Services- Location:
- York- Salary:
- £25,138 to £27,979 per annum pro rata- Hours:
- 18.5- Closing Date:
- Sunday 10 December 2023 at midnight- Interview Date:
- Monday 08 January 2024- Reference:
- 244-23**Part time permanent**

**Location**: York**

**Salary**:£25,138 to £27,979** per annum (£12,569 to £13,989 pro rata)**

**Working Pattern**:
**Tuesday 09:30-2pm**

**Wednesday 09:30-2.30pm**

**Thursday 09:30-2pm**

**Friday 09:30-2pm**

**One Saturday every 4 weeks 10:00 - 2:30pm**

Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider.

Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.

**The Team**

**The role**

This leadership role, reporting into the Customer Services Manager, is accountable for delivering information services through all our various channels, as well as leading special projects to manage and/or improve the service.

The post-holder will be one of three Senior information Advisers and will help to manage and support our team of Information Advisers, and guide them as they develop the attributes and characteristics required to deliver great customer service. The post holder will also directly line manage some of the information advisers, facilitating regular catch ups as well as managing training and development.

The role includes providing backup for Information Advisers on the desks and phones, helping to plan training, social media, projects, recruitment, and health and safety management.

**Key requirements**

**Additional information**

We offer a range of family friendly and inclusive policies and facilities to support staff from different backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.

**Our benefits package**

We offer a wide range of employee benefits including
- Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period
- Pension scheme
- Health Cash Plan after six months service
- Employee Assistance Programme
- Relocation expenses package for certain roles
- Visa loan scheme

**Further information about life at YSJ**

Read more about our culture, inclusive community, working arrangements and benefits for York St John employees here.

The latest news, views and stories from our staff and students can be found here.

We are committed to managing and reducing our environmental impact and to promoting sustainable development wherever we can, read more here.

**Closing Date - **Sunday 10 December 2023 at midnight

**Provisional Interview Date - **Monday 08 January 2024


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