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Customer Service Specialist
5 months ago
Key responsibilities include:
Providing regular status reports to customers and Account Managers
Supporting internal and external queries on a daily basis
Utilizing internal and customer information flow to create accurate, up-to-date information
Maximizing customer satisfaction
Creating Sales Induction Forms and Sales Orders
Communicating with customers on quotes and billing packages
Coordinating with the On Wing Support team on customer events
Preparing and sending regular status reports to the customer
Communicating and organizing shipments to and from the customer
Supporting the Documentation department on clarifications
Being responsible for continuous process improvement
This is a full-time position working 38 hours per week, Monday through Friday. The salary for this role is £30,000 - £40,000.
If you meet the requirements and are interested in this exciting opportunity, please contact me for further information.