Business Support Officer/admin

3 weeks ago

Liverpool, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Full Job Title**:Temporary Business Support Officer/Administrator - Children & Young People Services
**Reference no**: Liverpool RQ912470
**Pay Rate**: £11.45
**per hour** PAYE
**Role Length**: This opening assignment is for 3 months
**The role will be office based.**
**Three Business Support Officers required to join the Quality Assurance & Safeguarding Business Support Team, Children and Young People's Services.**
**You will be required to support the Quality Assurance & Safeguarding Unit providing high quality business support to Independent Reviewing Officers & Child Protection Chairs in the delivery of statutory responsibilities.**
**You will be responsible for the end to end administration of arranging statutory Child Protection Conferences & Looked After Children Reviews. This will involve liaising with social workers, team managers and Independent Reviewing Officers via verbal and electronic correspondence, collating paperwork and agendas.**
**You will be required to complete detailed minute taking and record decision making on electronic systems.**
**You will be a dynamic person with a positive ethos and a commitment to supporting children and young people. You will work well in a team and under your own initiative with the ability to prioritise a busy workload.** Main areas of responsibility:

- To provide regular budgetary statistical and other information to Managers & assist teams and managers in the provision of financial protocols for services
- To assist with cash handling, bank accounts and related financial systems
- To input on all appropriate financial payments systems including and take responsibility for processing pay runs & reports
- To liaise with Exchequer Management, team leaders and social workers as required to ensure all protocols, audit requirements, standing orders and systems are adhered to
- To arrange, attend and minute/record Panels as required across Children and Young People’s Services
- To collate and distribute item reports within agreed timescales and assist with the Quality Assurance of items reports as appropriate
- Co-ordination of committee reports and provide appropriate guidance to senior managers
- To ensure that minutes and decisions are distributed to authorised recipients within agreed timescales and in accordance with appropriate data protection guidelines
- To offer guidance to the panel chair and members on procedural issues and timescales and progress actions/panel decisions as required
- To ensure recommendations are recorded on appropriate ICT systems within agreed timescales
- To work within a Performance Management Framework and to aspire towards the objective and targets set out in individual performance plans
- To prioritise and manage work in line with guidance from line manager and complete work to the necessary standards and timescales agreed
- Engage in and contribute to professional development as and when appropriate
- Maintain confidentiality of information at all times in accordance with the information governance requirements including the principles of Freedom of Information Act and Data Protection Act
- To provide such other assistance as deemed necessary to ensure that the administrative function is carried out
- To provide support to social care staff around Children’s systems, such as Liquid Logic and Controcc
- Engage in and contribute to personal development activities and training.

**“Specific Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:

- 5 GCSE’s/NVQ Level 3 in administration or equivalent.
- Experience of taking accurate minutes or experience of detailed report writing
- Experience of producing data and financial reports for analysis
- Experience of arranging a variety of meetings, preparing agendas, arranging venues, circulation of pre agenda items, distribution of minutes and outcomes from meetings
- Experience of working with IT systems - i-Casework, Liquid Logic, excel, outlook etc.
- Experience of working with Controcc, sap and other financial systems
- Ability to produce quality work within highly pressurised and time restricted situation
- Good organisational skills and ability to use own initiative and prioritise own workload
- Excellent verbal and written communication and interpersonal skills
- Well-developed IT skills.
- Ability to deal with distressed and/or aggressive customers in a sensitive and professional manner
- Ability to deal with potential conflict but deliver positive outcomes

**by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.**
**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**_._**
**_If you are successful in securing this role, please note that for the entire duration of this contract, reg

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