Data Quality Specialist

3 weeks ago

Leyland, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full time

The post holder will be assigned to and support a number of GP Practices and ICBs on all aspects of Data Quality. The Role will involve supporting and facilitating General Practices to continually improve and develop the quality of the electronic patient record and support ICBs and Primary Care Networks in the development of their data quality strategies.

This role will principally be working from home but with a base in Leyland, Preston. Some travel will be required in line with the requirements of the role.

As a successful applicant you will have experience of working in a clinical systems based role, along with excellent communication and customer service skills.

You must have a methodical, yet flexible approach to your work and be able to exercise responsible judgement. The ability to work as part of a team and the commitment to provide an efficient and effective service is essential, as is knowledge of working within the NHS and GP systems.

The pattern of working hours can be agreed and we are flexible to consider a patterns such as school time hours or specific days.

The NHS is the biggest employer in Europe. It’s a world-renowned institution and an exciting place to work, full of challenges and opportunities.

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference - for our customers, patients and communities.

Offering a full range of professional services to Integrated Care Boards (ICBs), hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies\ across the country, our NHS values underpin everything we do.

What we offer

In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.

Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.

With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts from a host of restaurants and high-street stores too.

Specialist knowledge of GP Clinical Coding is essential. The post holder must have in-depth knowledge on how clinical data is recorded within GP Clinical Systems, how to input onto the systems through use of Clinical Templates, Protocols and Concepts and how to interrogate the systems for retrieval of data to aid GP Practices payments, Risk Stratification and benefits identification and realisation, aiding service redesign and delivery.

**Key elements of the role are**:
- The post holder must establish good working relationships and clear communications with colleagues in the ICBs, General Practice staff and other internal or external organisations.
- Required to maintain constructive relationships with a broad range of internal and external stakeholders; including ICB member GP practices.
- Participate in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice to the teams.
- Work with members of the team and member GP practices to develop and implement project data collection systems that will provide accurate and timely data.
- Support effective configuration management e.g. change control authorisation (advising on impact of new functionality on service processes and training), version control, release management, impact analysis for new release, hot fixes and upgrades.
- To support the systems administration function by ensuring the relevant system reference files are maintained and updated to reflect changes with clinical systems e.g. support member GP practices systems and functionality.
- Ensure all areas of systems meet the needs of the ICBs and its member GP Practices and these are used effectively to the advantage of the ICB.
- To continuously monitor the services/functionality provided from the systems with particular regard to system functionality usage, data quality, availability, accuracy and completeness.
- To co-ordinate the data quality programmes of work ensuring the integrity of data enables accurate information to be produced and enable them to change working practices in an appropriate manner.
- To investigate General Practice procedures regarding information and the use of information technology. Advise on good practice and encourage/ facilitate General Practitioners to change working practices to conform to the national and local legislation/guidance e

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