Customer Support Specialist

2 weeks ago


Bristol, United Kingdom 3P Learning Full time

**What will you love about this role?**
At 3P Learning we can genuinely offer you a career with purpose and meaning. We build educational products that are the gold standard in global EdTech excellence. We build them to be motivational and engaging for children, and easy for teachers and educators to use. Our products, including Mathletics, Reading Eggs and Mathseeds are adored by millions all over the world.

**What will you love about this role?**
We can offer you a career with purpose and meaning. Our EdTech products, including market leading Mathletics, Reading Eggs, and Mathseeds are a better way to learn and are adored by millions all over the world.

We are seeking a passionate **Customer Support** **Specialist** to join our schools customer team to provide first-class service and support across our entire product suite.

**What you will be doing**

Key responsibilities:

- As 1st point of contact, facilitate a speedy and efficient resolution of customer queries
- Develop exceptional product knowledge across all our products
- Identify trends in customer queries and be proactive in addressing issues
- Share product knowledge with the global team
- Contribute to the maintenance and growth of knowledge base documents
- implementation of user experience methodologies, improving the design process and procedures.

**What we are seeking in this person**
- Should have:_
- 2 years + experience in a customer support or service role
- Strong verbal and written communication skills
- Excellent attention to detail, time management and prioritisation skills
- Good technical aptitude
- Should be:_
- Dedicated to exceptional customer care
- Able to quickly build connections with customers and get to the heart of the issue
- Self-motivated, organised and thorough
- Have a “never give up” attitude
- Committed to shared success and team goals
- Passionate about the difference education can make

**Why you will love working at 3P Learning**:
You’ll love that we are a dynamic and growing ASX-listed business with a global presence but, at the same time, we are small enough to get stuck in and really make an impact.

We look forward to sharing more about our amazing people and products with you through this journey.



  • Bristol, United Kingdom Gregory Full time

    location_on - Bristol - BS10 7TZ 22/05/2023 - Customer Relation Specialist The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details **Salary** Salary between £28,000pa and £32,000pa, depending on experience. Hours of work are: 08:00hrs - 17:00hrs,...


  • Bristol, United Kingdom Coventry Building Society Full time

    About the roleOur Keynshambranch arelookingfor a Customer Service Specialist to join their team!The role involveshelping peopleby having lots ofdifferentconversationswithour diverse range of customers, supporting them through our range of products and resolving any queries they may have. Building relationships with them and understanding what services suit...


  • Bristol, United Kingdom Pioneer Selection Ltd Full time

    **Customer Support Engineer** **Salary: £30,000** **Location: Bristol** **Days only - Monday to Friday** We are currently looking for a Customer Support Engineer to join a rapidly growing company. This company specialise in cash sortation equipment and are a reputable employer. There is an excellent training and development programme on offer for the...


  • Bristol, United Kingdom BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

  • Customer Specialist

    4 weeks ago


    Bristol, United Kingdom Essential Employment Full time

    **Customer Specialist - Housing needed in Bristol, £15.55ph **PAYE - Reference: 5229718** This role can be based in Christchurch, Exeter, Newbury or Bristol We are ideally looking for applicants with experience of delivering housing management services e.g. safeguarding, anti-social behaviour and tenancy breaches. This is a customer focused role with the...


  • Bristol, United Kingdom Beacon Support Full time

    **Specialist Study Skills Tutor** Beacon Support Ltd. are recruiting Specialist One-to-One Study Skills Support Tutors to work with Higher Education students. The position offers flexible hours to work around you, whilst helping to make a difference to students’ educational experiences. **Benefits**: - £30 - £40 per hour, plus a generous holiday...


  • Bristol, United Kingdom Sanderson Recruitment Full time

    Linux Support Specialist £450-500/day overall assignment rate to umbrella6 month contract Bristol - 3 days a week on site Working with a well-known client that are located in the centre of Bristol, who are on the look for 2x contractors with a specialist in Linux - ideally with knowledge of packaging, no specific tools. Linux Support Specialist,...


  • Bristol, United Kingdom Sanderson Recruitment Full time

    Linux Support Specialist £450-500/day overall assignment rate to umbrella6 month contract Bristol - 3 days a week on site Working with a well-known client that are located in the centre of Bristol, who are on the look for 2x contractors with a specialist in Linux - ideally with knowledge of packaging, no specific tools. Linux Support Specialist,...


  • Bristol, United Kingdom Helvar Ltd Full time

    **Commissioning Technical Support Specialist - Southwest & Wales** **"People are our greatest asset" - Adel Hattab, Helvar CEO** **Regional role focus**:Southwest & Wales (80%) and Rest of the UK (20%) **Working Hours**: Standard hours of 37.5 per week **UK Head Office**:Dartford, Kent **Role Package**:Base Salary + 10% Bonus + Car Allowance **Due to...


  • Bristol, United Kingdom Boeing Full time

    Description Qualifications: BDUK is a subsidiary of the Boeing Company and currently employs over 2000 people in the UK. BDUK is responsible for delivering several exciting contracts to our UK Defence customers including E-7 AEW&C, P-8A Maritime Patrol Aircraft, C4ISTAR Services, Through Life Support for the Chinook and Apache Fleets, Logistic...


  • Bristol, United Kingdom Boeing Full time

    From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. BDUK is responsible for delivering several exciting contracts...


  • Bristol, Bristol, United Kingdom The Boeing Company Full time

    Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...


  • Bristol, United Kingdom Boeing Full time

    Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...


  • Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Desktop Support Engineer - Bristol Desktop Support Engineer Location: Bristol £17.72 Per hour (UMBRELLA) £16.15 per hour PAYE premium 7 Months + A leading provider of IT services and solutions is currently looking for a Desktop Support Engineer to join their expanding team at their prestigious offices in Bristol. Requirements Relational Skills - Ability to...


  • Bristol, United Kingdom The Retention Group Full time

    Customer Support Administrator (Office Based) Bristol £22,000 - £25,000 Are you a people person with admin experience? Would you like a challenging role with great day-to-day variety? The company are a well-established engineering company that has over 100 engineers on the road. They are looking to bolster their customer care team to cope with the...


  • Bristol, United Kingdom The Boeing Company Full time

    Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great...


  • Bristol, United Kingdom Indotronix Avani UK Ltd Full time

    Unlock Your Career Potential with Us: Through Life Support and In Service Delivery Specialists Are you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join them as a Through Life Support (TLS) and In Service Delivery (SDM) specialist....


  • Bristol, United Kingdom Indotronix Avani UK Ltd Full time

    Unlock Your Career Potential with Us: Through Life Support and In Service Delivery SpecialistsAre you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join them as a Through Life Support (TLS) and In Service Delivery (SDM) specialist. They...


  • Bristol, United Kingdom Indotronix Avani UK Ltd Full time

    Unlock Your Career Potential with Us: Through Life Support and In Service Delivery SpecialistsAre you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join them as a Through Life Support (TLS) and In Service Delivery (SDM) specialist. They...


  • Bristol, United Kingdom Communico Full time

    **About Us** Communico is a leading provider of innovative software solutions tailored for public and academic libraries in North America, Australia and the UK. Our mission is to empower libraries with the technology to help them better reach and engage with their communities and grow usage of their resources. We are dedicated to fostering a collaborative...