Golf & Leisure Supervisor

7 months ago

Coventry, United Kingdom Ristara Recruitment Full time

**Golf & Leisure Club Supervisor**

Ristara are looking for an experienced Golf & Leisure Supervisor. This is an exciting opportunity for Golf & Leisure supervisor to join a fun and dynamic family business situated between Coventry and Birmingham.

**As a Golf & Leisure Supervisor you will receive**:

- A competitive salary
- Free onsite parking
- Free membership to our state-of-the-art gym and golf club
- Discounted food & beverage
- Discounted stays within the group.
- In House training and continuous development

The successful Golf & Leisure Supervisor must have experience in a similar environment with the knowledge and confidence to deliver the role described below, combined with a passion for delivering exceptional service through your team.

**Key responsibilities for the Golf & Leisure Club Supervisor are;**
- Provide exceptional customer service
- Be responsible for the supervision & safety of guests and members
- Support and ensure that the reception desk is efficiently run
- Maintain and manage the Golf & Leisure diary
- Maximum sales revenue for the overall profitability of the club and achieve forecasted targets.
- Monitor and report on club usage by members, guests and staff.
- Ensure that new member inductions are completed as appropriate.
- Be proactive with selling and processing club memberships along with promoting the clubs services.
- Support, guide and motivate members with training and development to enable the to reach their goals.
- Promote facilities with a focus on memberships.
- Maintain poolside cover as appropriate during shift.
- Develop classes and lessons throughout the Leisure Club in line with customer and member needs.

The Golf & Leisure supervisor will be experienced at deliver amazing hospitality and thrive on the challenge of always exceeding guest’s expectations. With the confidence and ability to build rapport and long-term relationships with members and guests. You will also be responsible for the performance and organisation of the Golf & Leisure club, and be required to take an integral part in training, development and coaching of the team and work towards creating exceptional customer experiences and achieving targets.

**Skills required for a Golf & Leisure Supervisor**:

- Supervisory experience within the Golf & leisure industry (_Essential)_
- Passion for health and fitness & Customer service
- Have previous proven experience in a 4 star hotel or a similar high quality environment
- Engaging and the ability to inspire (_Essential)_
- Has a passion and commitment to quality and customer service (_Essential)_
- Well organised and structured in your approach (_Essential)_
- Committed to develop and coach team members to excel (_Essential)_
- Confident personality with presence _(Desirable)_
- Experience in personal training _(Desirable)_
- Pool plant or Lifeguard qualification _(Desirable)_
- Gym instructor level 2 or higher _(Desirable)_

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£29,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Store discount

**Experience**:

- Customer Service: 1 year (preferred)
- Golf memebership: 1 year (preferred)
- Leisure membership: 1 year (preferred)
- Poolside/Plant room: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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