Team Leader

4 weeks ago

Berkshire, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004742
- Date posted
- 05/05/2023
- Application closing date
- 05/06/2023
- Location
- Berkshire
- Salary
- £28,668.12 per annum
- Package
- 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time, Permanent
- **Team Leader**:

Job description
- **We’re looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.** _No personal care or experience is required, just the right values._

£28,668.12 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Want _to feel valued? You’ll feel at home here._

Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

**_This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._**

Bracknell Young People Accommodation Pathway provides support to people living with various support conditions and complex needs. The service consists of 2 24-hour supported accommodation service, and 2 medium-low supported accommodation services across the local area. The service provides support with emotional, social, economic, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence-based care and risk management strategies. You will be highly motivated and committed to continuous professional development. You will be committed to supporting customers through their recovery journey and skilled in engaging them with their move-on pathway. You will work flexibly to respond to emerging needs and effectively address the needs of the customer group.
The post holder will be fully involved in all aspects of the day-to-day management of the service within this amazing team, including line managing staff. You will lead in carrying out supervisions, case work management and working with the team to achieve service objectives. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service. You will be required to work Weekends and Bank Holidays if necessary.

If you are invited to interview, please bring proof of right to work in the UK and two proof of address documents. Please let us know if you require any special arrangements to be made.

**What you’ll do**:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Liaising with the local council and commissioning team, to provide updates and performance against targets
- Liaising with landlords to ensure that repairs and voids are well managed
- Ensure that Key Performance Indicators (KPI’s) required as part of the Contract are met and recorded correctly
- Collate and update electronic data bases and systems to record and monitor customer files and outcomes
- Coordinate and assess new referrals
- Budget management of petty cash and invoice payments
- Develop key business relationships with all appropriate relevant customers/external partners to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed -by the Contract Manager/Heads of Operations
Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahea

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