Temporary Sales Administrator

1 week ago


West Lothian, United Kingdom Escape Recruitment Services Full time

**Temporary Sales Administrator
**Based: Livingston**

**Salary: £13.19 Per Hour**

My client is a global leader within their industry who is responsible for producing a strong and internationally recognised brand.

Working within a small team, your overall responsibility will be to deliver outstanding customer service to customers. Ensuring that first class communication is maintained at all times and that sales orders are processed through to delivery, correctly and in a timely manner.

This role will have an initial one month period of working from the office 5 days per week while completing training, after which you will be given the option to WFH 2 days per week.

Responsibilities will include:

- Processing orders on ERP system
- Adhering to order processing deadlines
- Responding to queries from customers in a timely manner
- Liaising with credit control department
- Prioritising urgent deliveries
- Building strong relationships with key customer contacts
- Managing customer complaints
- Working closely with Sales team members to understand the dynamics of each customer account
- Provide a high level customer service at all times

To be considered for this position, you must have the following background and skills:

- Previous experience of Sales Order Processing is essential
- Experience of using any ERP system would be beneficial
- Excellent data entry, accuracy and attention to detail skills
- Excellent communication skills are essential to this position, including a professional telephone manner



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