Payouts and Sales Support Administrator
3 months ago
**Job Title**: Payouts and Sales Support Administrator
**Location**: Manchester
**Employment Type**:Full Time - Permanent
**Salary**:£25,000 OTE
Monday to Friday - 9am until 5:30pm Monday to Thursday and 9am-5pm on a Friday, with a Saturday rota of 1 in 4 working 10am till 3pm.
Oasis Motor Finance is an automotive finance solution, committed to delivering exceptional service to our customers and partners. We pride ourselves on our professional and customer-centric approach, ensuring a seamless and efficient finance experience for all our clients.
**Key Responsibilities**:
- Ensure timely and accurate processing of all finance documentation, working closely with finance companies to meet targets.
- Handle day-to-day problems arising from pay payouts, liaising with internal departments and account managers to resolve issues efficiently.
- Monitor vehicle sales administration tasks, including part exchanges, funder issues, and warranties.
- Maintain standards compliance by verifying that all dealers meet specified requirements.
- Promote a culture of excellent customer service, encouraging and facilitating customer reviews to enhance our reputation.
- Promptly and professionally handle any customer complaints or quality issues, reporting them as required.
- Ensure strict adherence to company procedures and compliance with FCA rules and guidelines.
**Skills and Experience**:
- Proven experience in sales administration within the automotive industry, preferably in a car dealership.
- Strong organisational skills with meticulous attention to detail.
- Excellent verbal and written communication skills, with the ability to effectively interact with internal teams and external stakeholders.
- Demonstrated ability to work collaboratively in a team environment.
- Flexibility to work overtime during busy periods as needed.
- Self-motivated with the ability to work independently and take initiative with mínimal supervision.
**Benefits**
- Carry on annual leave - capped at 5 days with option to buy
- Gym membership
- Free coffee from local cafe
- 2 unpaid wellbeing days
- Early finish Friday
- Team / Social events
- Pay Day Lottery Incentive
- Cycle to work scheme.
- Preferential finance / lease contract rates
- Long service award at 2 years (2 Days extra annual leave, Health Insurance, £150 restaurant voucher)
- Full training available
- Vast progression opportunities available
Pay: From £25,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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