Call Centre Customer Service X 2
3 weeks ago
Call Centre -Customer Services x 2
Birmingham Business Park near airport
Temporary (2 months)
**Salary**: £11.76 per hour
Ref TM 15486
Working Hours: Monday to Friday, 8:00 am to 5:30 pm (1-hour lunch break)
Start Date: ASAP
About the Role: for Call Centre -Customer Services
Elite Personnel, a leading recruitment agency, is seeking two dynamic individuals to join our client's fast-paced call centre department located at Birmingham Business Park. This temporary role requires immediate availability to cover for illness for a duration of two months.
Key Responsibilities: for Call Centre -Customer Services
Handle a high volume of inbound calls in a fast-paced call centre environment.
Provide exceptional customer service and support to callers.
Effectively manage and prioritize tasks to meet daily targets and deadlines.
Accurately record and document information from calls.
Collaborate with team members to ensure smooth operations of the department.
**Requirements**:
Previous experience in a busy call centre or customer service environment is essential.
Strong communication skills with the ability to articulate information clearly and professionally.
Excellent multitasking abilities and the capacity to thrive in a high-pressure environment.
Attention to detail and accuracy in data entry and call documentation.
Flexibility to adapt to changing priorities and schedules.
Immediate availability to start work and commit to a two-month assignment.
Perks:
Weekly pay through Elite Personnel.
Inclusion of holiday pay and pensions.
Opportunity to gain experience in a dynamic call centre environment.
Free parking
How to Apply:
Please Note:
**Job Types**: Full-time, Temporary contract
Contract length: 2 months
Pay: £11.44-£11.76 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: tm15486
Expected start date: 30/04/2024
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