Retail Team Leader

3 months ago


Dingwall, United Kingdom Global Highland Full time

**Responsibilities**:

- Lead and supervise the retail team to achieve sales targets and deliver outstanding customer experiences.
- Assist the Store Manager in daily store operations, including opening and closing procedures.
- Train, coach, and motivate team members to enhance their product knowledge and customer service skills.
- Ensure excellent visual merchandising standards are maintained to attract and engage customers.
- Handle customer inquiries, complaints, and escalations with professionalism and empathy.
- Manage inventory levels and participate in stock replenishment activities.
- Collaborate with the Store Manager to implement promotions and marketing initiatives.
- Adhere to company policies, procedures, and safety guidelines.
- Perform cash handling duties accurately and efficiently.

**Requirements**:

- Previous experience in a supermarket or team leadership role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities with attention to detail.
- Customer-oriented approach with the ability to resolve issues effectively.
- Flexibility to work various shifts, including weekends and evenings, within the hours of 5.30am - 11.00pm.
- Must be aged 18+ due to the nature of the position.

**Benefits**:

- Competitive hourly rate.
- Opportunities for career advancement within the organization.
- Employee discounts on store products.
- Supportive and friendly work environment.

If you're ready to take on the challenge and lead a dynamic retail team in the picturesque setting of Evanton, Highlands, we would love to hear from you To apply, please submit your updated CV along with a cover letter detailing your relevant experience and why you believe you are the perfect fit for the role. We look forward to welcoming an enthusiastic Retail Team Leader to our team.

**Salary**: £11.00-£11.50 per hour

Ability to commute/relocate:

- Dingwall: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail: 1 year (preferred)
- Team Leader: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: GH25


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