Customer Service Advisor

7 months ago


Brentwood, United Kingdom PERI Full time

**Location**:Brentwood, GB, CM13 3JZ**Company**:PERI Ltd**Creating the future - Your tasks in our team**
- Responsible for the order Process ensuring equipment is delivered in a timely and accurate manor.
- Managing customers’ expectations during the off hire process and project closure phase.
- To resolve challenges for customers when orders cannot be fulfilled complete.
- Finalisation of projects under guidance of Sales team
- Understanding of PERI processes and procedures
- Work Closely with Sales Team to assist and reduce Sales team effort in_ managing projects once deliveries have started._

**Let’s aim high - the benefits for you**
- Competitive salary
- Non contractual annual bonus
- 20 days annual leave entitlement plus Bank Holidays
- 5 days annual leave for Christmas shut down
- Company pension contributions 3% employee + 6% contribution
- Private Healthcare cover
- Life Assurance x3 times basic salary

**Stand out from the crowd - What distinguishes you**
- Experience in customer services with knowledge of data base systems
- Good knowledge of MS office (essential)
- Strong administration and customer service skills, with the ability to work calmly in a busy environment
- Excellent communication and social skills, with a strong work ethic, open and reliable
- NVQ in Business Administration - desired



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