Housing First Worker

8 months ago

Wigan, United Kingdom Great Places Housing Group Full time

**Housing First Worker**

Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First principles.

**GREAT PLACES - THE BUSINESS**

Great Places Housing Group is a modern, forward-looking profit-for-purpose organisation. Our vision is to create great homes in great communities none of which would be achievable without the great people in Great Places’ workforce. Whilst social purpose is very much at the core of what we do we balance this responsibly with a commercial perspective to ensure our vision is sustainable in the longer term.

**CORPORATE RESPONSIBILITIES**:

- To ensure the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places;
- To deliver value for money and manage resources effectively and efficiently, ensuring that targets (financial and non-financial) are met;
- To promote Great Places to employers, sector bodies, and the local community, developing effective partnerships with employers, the funding agencies and other representative bodies;
- To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy
- To undertake appropriate training and staff development.
- To identify and develop individual contribution in the delivery of the Great Places competency framework

**PURPOSE OF ROLE**:

- To coordinate and providing a person centred, strength based support service in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community

**KEY RESPONSIBILITIES**:

- Delivering wrap around intensive, trauma informed support to people with multiple and complex issues within their own independence tenancies in the community
- Maintaining accurate up to date records on the chosen case management system of progress against individual support plans; safety plans and outcomes information
- Liaise with other agencies to facilitate access to support including Adult Social Care; Criminal Justice services; Health services; employment and training services
- Regularly review the person centred support plan to update, record and monitor progress of caseload
- Build and maintain networks with staff fro mother agencies to ensure the Housing First pilot is widely known and promoted
- Provide temporary cover for colleagues as required and participate in a rota of duties, to ensure that service delivery is available in the evenings; weekends and bank holidays
- Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advise and accompanied visits
- Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria
- Promote, and encourage peer involvement within the service
- Facilitate access to the personalisation fund via creative solutions to integrate people into the community and access accommodation
- To complete dynamic risk assessments and maintain own safety by following lone working procedures
- To be part of a rota providing out of hours access to telephone support to people using the service
- To work flexibly to ensure that service delivery is available in the morning/evenings, at weekends and on bank holidays when required
- To adhere to good practice Safeguarding procedures with a positive risk taking approach to ensure the wellbeing of vulnerable people

**Housing First Worker **Person Specification**

**QUALIFICATIONS & PROFESSIONAL MEMBERSHIPS**:

- Qualified to minimum GCSE grade C or equivalent in English and maths

**EXPERIENCE & SKILLS**:

- To have an understanding of the complex interdependencies of mental health and substance abuse and offending behaviour
- A creative approach to problem solving, getting and keeping people engaged
- Promote the rights, responsibilities and informed choice of the people receiving the service, acting as an advocate to promote independence
- Know when to seek assistance or supervision and how to engage meaningfully in planned supervisions
- Adaptability to changing and emerging needs as the pilot develops demonstrating flexibility and resilience in challenging situations
- High level of relationship skills:

- Empathy; caring; acceptance; mutual affirmation; an encouragement of responsible risk taking; supportive and constructive challenge and positive expectation for the future
- An understanding of the Housing First model and belief in the values and principles
- Experience of data collection, administration and recording procedures with the ability to maintain accurate case notes and organise own case load to support the national evaluation
- Use

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