Warehouse Assistant

2 weeks ago

Covent Garden, United Kingdom LGC Full time

Are you an Art and Design enthusiast? Are you looking to work in an Aladdin's Cave of all things Creative? Does working with a creative and energetic team get you excited? If so, we want to hear from you

At the London Graphic Centre we have a rare opportunity to join our team as a Customer Service Advisor. Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative supplies, stationery, gifts and more.

**Role benefits**:

- Fantastic training to help you complete your role and be the best you can be, with the option to? continue your development into a more senior role, if you choose to progress within the business
- A great Team to work with where you can progress and make a difference at all levels
- Ongoing incentives to reward your performance
- Fun working environment with regular social events
- Eligible to join the enhanced pension scheme after 12 month's service but auto enrol after 3 month's service
- Generous discount at The London Graphic Centre and the other brands within the Theo Paphitis Retail Group

**What is the role?**

An important role within the Warehouse & Distribution Team. You will be responsible for collating, packing and shipping web orders, maintenance of the stockrooms, checking received stock from incoming deliveries and collating stock for the store. Working closely with the buying team and customer services department, you must ensure orders are collated as accurately as possible and time-managed throughout the day.

**What will your key responsibilities be?**
- Collate and pack web and telephone orders
- Ensure products are packed carefully and professionally ensuring safe passage to the customer and presenting a professional image
- Inform the Customer Service team of any out of stocks
- Ensure any backorders are processed properly and promptly
- Receiving and checking deliveries, distributing stock to the correct location
- Inform the Buying team of any discrepancies in deliveries
- Keep orders on the system up to date
- Allocate and label areas in the stock room for new and existing products
- Keeping the stock and packing rooms tidy and organised
- Collating stock for the shop floor & assisting with stock replenishment
- Any other ad hoc duties as and when requested

**Who are we and why us?**

London Graphic Centre is part of the Theo Paphitis Retail Group, which comprises London Graphic Centre, Ryman, Robert Dyas and Boux Avenue.

We are a people oriented Company made up of a diverse mix of talented people in a variety of roles, which thrives on supporting colleagues by providing them with the knowledge, tools, policies and procedures to excel in their role. We are committed to providing our colleagues with development opportunities, job satisfaction and of course some fun whilst working

**The London Graphic Centre is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. We aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work.

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