Social Media Content Creator

3 weeks ago


Cheltenham, United Kingdom SOHO COFFEE CO Full time

**Social media content creator**

**Purpose**:
To be the voice of SOHO (and associated group brands) across all social and customer communication channels, positioning the brand as a food led coffee shop and working to make SOHO a way of life.

Managing all customer communication channels, internally and externally across the business in conjunction with the Marketing Dynamo & In-store Communications Manager. Focused on delivery of the marketing plan to support and drive achievement of the SOHO business plan.

**Overview of duties & responsibilities**:

- Monitoring competitor activity to maintain understanding of market position and make recommendations for change to Senior Team.
- Ownership and delivery of the social media strategy through agreed platforms: Instagram, Facebook, TikTok, Twitter, YouTube & LinkedIn.
- Creating engaging content to support key brand messages and engage with our online community.
- Assist in managing the mix of content across channels to hit key content pillars and drive maximum engagement.
- Assist in the execution and on-going optimisation of campaign and channel activity on social media. Regularly reporting plans and results to key stakeholders.
- Develop innovative ideas, engaging content and campaigns to push the brand ahead of competition.
- Undertake research when required to give insights into new or existing markets, new social channels and competitor activity.
- Efficiently handle all complaints and ensure prompt response, analysing the nature of the comments and recommending any opportunity for business improvement to the Senior Team

**Skills & Experience**:

- A passion for social media, a real coffee fan and a love of food are essential
- Skilled and experienced in managing multiple social media platforms (1 year minimum)
- Experience & knowledge of paid social ads
- Experience with analytics tools
- An understanding of influencer marketing
- Strong copywriting skills with an ability to adapt and implement SOHO’s tone of voice

**Salary**: £26,625 (pro rata)

**Location**: Based in Cheltenham but must be able to travel

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: £26,625.00 per year

**Benefits**:

- Additional leave
- Company pension
- Discounted or free food
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cheltenham: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Social media marketing: 1 year (preferred)

Work Location: In person



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