Admissions and Student Support Officer

4 weeks ago


Sheffield, United Kingdom Acquire Learning Limited Full time

British Academy of Jewellery is looking to appoint friendly and approachable Admissions and Student Support Officer to join the Operations team at our busy campuse located in Sheffield.

**Duties and Responsibilities**
- To manage the admissions processing and portfolio of programmes.
- To advise prospective current and future students accurately based on the academic and funding requirements of British Academy of Jewellery.
- Monitor consistently the responses of applicants to decisions and provide data to all departments on applicant status, payment, and workflow.
- To provide continual information, advice, and guidance to support students, tutors and staff.
- Develop a solid understanding of cross-campus departments and staff functions in order to correctly refer enquiries in a helpful and positive manner.
- Cultivate a tidy and welcoming environment at the main Welcome Desk and maintain the student noticeboard with up-to-date and relevant information.
- Supporting Sales & Marketing to arrange agent visits to the campus.
- Supporting the calendarisation and recording of centre meetings throughout the academic year.
- Play a key role during new student induction periods throughout the year and assist in enrolment process (collecting, recording, and chasing documents and information from students).
- Maintain accurate student records using the MS Office suite, and the CRM system (PICSWeb)
- Undertake a range of clerical tasks including photocopying, scanning, filing and data entry.
- Supporting the Head of School with the management of the student representative programme.
- Recording and monitor student attendance, Academic Performance Review, withdrawals, disciplinary and welfare concerns.
- Show the ability to identify areas for improvement and proactively solve problems using creativity and logic.

**Job Types**: Full-time, Zero hours contract

**Salary**: £19,000.00-£21,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Sheffield, S4 7WZ: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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