Information Governance Senior Assistant

1 week ago

Leicester, United Kingdom NHS Leicester, Leicestershire and Rutland Integrated Care Board Full time

An exciting opportunity has arisen within the Corporate Governance Team, we are looking to recruit an Information Governance Senior Assistant to administer and maintain effective systems to support the information governance function.

The postholder will ensure Data Protection and the UK General Data Protection Regulations are adhered to. The postholder will be responsible for ensuring effective handling of general data privacy enquiries including supporting data privacy impact assessments, Subject Access Requests and Freedom of Information requests.

You will have a proven track record and experience of information governance, including the development and implementation of systems and policies. You will have excellent communication skills and the ability to communicate at all levels across the organisation and across external stakeholders and with members of the public.

**The Information Governance Senior Assistant will**:
i. Provide an integrated information governance service function across the organisation. The postholder will act as the first point of contact for staff and will deliver professional and timely support for information governance and data privacy enquiries, issues and risks, including compliance with data protection regulations.

ii. Be responsible for the daily review of information governance enquiries received, including Subject Access requests received from the public, managing these appropriately in line with policies and procedures.

iii. Support Freedom of Information requests as required.

iv. Support the central process for maintaining relevant registers including, but not limited to, Data Privacy Impact Assessments, Information Sharing Agreements, Subject Access Requests.

We are looking to recruit an Information Governance Senior Assistant to support the information governance function within the Corporate Governance Team. The Corporate Governance Team plays a critical role in the development, review and embedding of corporate governance systems and processes across the organisation, ensuring appropriate alignment across the integrated care system.

**Key responsibilities will include**:

- Administer and maintain an effective system which enables a response to internal and external enquiries and requests relating to general data privacy including privacy impact assessments, Subject Access Requests, enquiries from the information Commissioner’s Office, data breach / information governance incidents monitoring and reporting etc.
- To review, maintain and oversee legal compliance with Freedom of Information (FOI) requests as required and the Data Security and Protection Toolkit requirements using project methodology.
- Coordinate and liaise with Executive Directors, Heads of Department and lead officers across the organisation regarding data privacy / Subject Access Requests enquiries/responses and act as the point of contact for such requests/responses for external enquiries.
- Provide advice to staff across the organisation and to patients / relatives / carers on the relevant information governance procedure.
- Monitor service performance and improvements producing reports for onward reporting in conjunction with the Senior Information Governance Officer and Corporate Governance Manager.
- The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information and knowledge to improve, inform and support a portfolio of projects, services, and initiatives.
- Accurately capture details of all customer / staff contacts and keep records up to date, accurate and accessible. This will include using specific software on a daily basis, scanning records and managing confidential data
- Operationally support data privacy impact assessments, including support with implementing actions to mitigate risks identified.
- Provide administrative support including taking minutes, committee forward planners, preparing meeting agendas, production, co-ordination, preparation and dissemination of reports, minutes and other documents in respect of the Board and the committees of the organisation and other sub-groups.
- Implement policies for own area of work and participate in proposing changes to policies and procedures (e.g. Freedom of Information, Information Governance and Information Security policies, risk management, Freedom of Information Act Policy etc.) ensuring quality improvement and monitoring is integral to all aspects of the organisation.
- The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

Planning & Organising
- Organise and manage documentation for meetings and events, including preparation of agendas and minutes of meetings, tracking actions and timeframes as appropriate.
- Ensure the Head of Corporate Governance and other senior manager

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