Library Assistant
4 weeks ago
Library Assistant
**Position**: Library Assistant
**Location**: Lewisham
**Contract**: Full-Time
**Salary**: £14.35 an hour
**Reporting to**: Library Manager/Supervisor
**Essential Requirements**:
- Experience in a specific area in a learning environment.
- NVQ 3 or equivalent qualification or relevant experience in a related discipline.
- Experience of working with young people aged 11-19 is essential.
- Experience of working in a school/F.E. college environment is highly desirable.
- Experience of working in a Library is desirable.
**Key Responsibilities**:
- Customer Service: Provide excellent customer service to library users, assisting with inquiries, and offering guidance on library resources and services.
- Collection Management: Assist in maintaining and organising the library collection, including shelving, cataloging, and processing new materials.
- Student Support: Support and manage the behaviour of students using the library, ensuring a conducive learning environment.
- ICT Skills: Demonstrate proficiency in using ICT tools and library software, including Accessit (desirable).
- Data Management: Input and maintain electronic data accurately, ensuring the integrity and confidentiality of user records.
- Equal Opportunities: Implement and promote the Council's Equality and Diversity Policy within the library service area.
- Organisational Skills: Effectively manage tasks, work under pressure, meet deadlines, and prioritize responsibilities.
- Independent Work: Demonstrate the ability to work independently and use initiative when necessary.
- Literacy and Literature: Display a good knowledge of children and young adult literature (highly desirable).
- Attendance and Punctuality: Maintain excellent attendance and punctuality according to the Library's policies.
- Flexibility: Be prepared to attend meetings or work outside of core working hours with prior notice.
**Qualifications and Training**:
- NVQ 3 or equivalent qualification or relevant experience in a related discipline.
- Enhanced DBS check (required).
- Training or experience in managing students' behavior and customer-focused environments is highly beneficial.
**Personal Qualities**:
- Enthusiastic and passionate about promoting reading and learning.
- Excellent written and oral communication skills.
- Ability to handle challenging situations with tact and professionalism.
- Strong interpersonal skills to interact with library users and colleagues effectively.
- Commitment to equal opportunities and inclusion.
The Library Assistant will work closely with the Library Manager/Supervisor to ensure the smooth running of library services and contribute to a positive and welcoming atmosphere for all library users.
To apply, please submit your resume and cover letter detailing your relevant experience and qualifications.
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