Senior Technical Author
3 weeks ago
Senior Technical Author
- Reigate, GB
June 24, 2023
We are looking for a Technical Author to join our fast-growing team to work on a wide range of market leading Insurtech products. You will join us at an exciting time as we evolve our portfolio from desktop/on-premises towards cloud/SaaS, upgrading existing products to new technologies and modern UX, as well as developing brand-new products.
As Technical Author you will:
- Design and develop a range of documentation for enterprise B2B products
- Collaborate closely with the UX and scrum teams, product managers and stakeholders contributing to all stages of product development
- Conduct research to better understand the client and users’ needs and goals and the problems you are trying to solve
- Write, edit, and proofread content, and index it where applicable
- Test written material with users
- Contribute to the evolution of the Technical Authoring function within the organization, working on process and best practices in line with developments in the wider Technical Authoring industry
The essential skills/experience for this position are:
- Understanding of MadCap Flare
- Ability to work autonomously with multiple product teams, balancing and agreeing priorities and schedules
(ICT_TECH ED_2023_66R)
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