Housekeeper

6 months ago

Westbury, United Kingdom The Hesdin Estate Full time

Welcome to Hesdin Estate

Hesdin Estate is situated in the beautiful Wiltshire countryside just off the A36 in Chapmanslade, on our 20 acre estate we currently have 4 beautiful luxury self catering accommodation with plans for developing more to expand on the wonderful experience we offer our guests. Living alongside our houses is our gorgeous little animal family of Alpacas, Pigs and Goats that always appreciate a fuss when anyone is nearby.

Our housekeeping team, the heart of our Hesdin crew, will report to our Head Housekeeping team for support and guidance on the Hesdin way, and you will become part of our already established friendly team. We want our guests to have amazing experiences, we focus on creating beautifully designed spaces where people can celebrate together and make memories that last a lifetime. Our guests expect the best, a clean house, slick organisation, immaculate presentation and finishing touches that feel akin to a 5*.

We are looking for passionate housekeepers who have a friendly and efficient approach to the role. Taking responsibility for the cleanliness of the house alongside the team you are working with. Whilst being supported by our lead housekeeper to make sure you have everything you need to get the job done to the highest of standards.

check out our website to know more about us

hesdin.co.uk

About the role:
Permanent contract, 12 hrs per week, £12 per hour

Mondays and Fridays (Availability for extra ad hoc hours during the week and weekend.)

Hours - 9.45am-3.45pm.

**Responsibilities**:

- To be punctual and attend work on time during the hours agreed on your rota with your house manager.
- To follow SOPS (Standard Operating Procedures) provided by your house manager to the closest accuracy in order to ensure the best standard of work.
- To carry out all works listed on the cleaner checklist between each booking on “changeover days” to a consistently high standard in order to ensure quality and consistency of the Hesdin Estate brand.
- Liaise with your House Manager flagging repairs and maintenance issues.
- Follow the correct procedure for reporting missing or damaged items.
- Assist with Laundry duties including washing, drying and ironing.
- Work in harmony alongside your team, our houses are big and no one can do it alone.
- Maintain the highest standards when coming into contact with guests in both a professional speaking manner and flag any queries to the House Manager.
- To maintain a professional manner when speaking with members of management, the site team and colleagues.
- Be proactive in coming forward with ideas and recommendations for our future properties.
- To be flexible in where you are asked to work on site. Eg; between properties if another requires more assistance.
- Cleaning and disinfecting equipment at the end of your shift.
- Assist with “ad hoc cleans” when required by the company director.

Skills and Attributes
- Attentive and detail oriented - our guests pay attention to even the smallest details.
- Strong time management - we only have limited time to clean up and prepare for next guests.
- Flexible and adaptable - we walk into the unknown every time a guest checks out.
- Strong team player - no one person can do a changeover alone,

Desirable
- Previous experience within a Housekeeping role or as a cleaner.
- Knowledge of cleaning products - what to use and what not to use.
- Flexibility to be available for additional hours if required.
- Due to our location, we do need you to have a UK driving licence.

**Benefits**:

- 5.6 weeks paid holiday
- Enjoy our staff discount holiday scheme
- Staff referral scheme
- Use of pools for family swims.
- We are committed to growth and development within our team, we love to see our team achieve and grow as the Estate develops.

**Job Type**: Part-time

**Salary**: From £12.00 per hour

Expected hours: 12 per week

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- No weekends

Ability to commute/relocate:

- Westbury: reliably commute or plan to relocate before starting work (required)

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person

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