Customer Advisor

2 weeks ago


London, United Kingdom Global Wave Innovations Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a Client Advisor, you will be responsible for providing exceptional service and support to our clients. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

**Duties**:

- Analyse client needs and provide appropriate solutions
- Assist clients with inquiries, concerns, and requests in person
- Communicate effectively with clients to ensure their satisfaction
- Provide product information and recommendations to clients
- Handle client complaints and resolve issues in a timely manner
- Collaborate with team members to meet client needs and achieve sales targets

**Qualifications**:

- Excellent phone etiquette and customer service skills
- Strong attention to detail and ability to multitask

**Salary**: From £25,443.02 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 21/03/2024


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