Operations Supervisor
6 months ago
**Join us on the Journey...**:
**What you'll do**:
- Supervise and manage the driving team on a day to day basis.
- Ensure all drivers are safe and fit to be at work at all times.
- Demonstrate an effective oversight of driver performance, and continuously ensuring effective management of drivers and their performance is being applied.
- Proactively monitor the on time delivery of all services, using dedicated software and resources.
- Monitor when required, the quality of service delivery and to ensure that appropriate action is taken to rectify any problems.
- Manage the allocation of work to drivers in an efficient manner and working within Company and local agreements, ensuring working time and drivers hours are being adhered to.
- Demonstrate flexibility in line with operational requirements, including undertaking driving duties. To be able to manage any predictable and unpredictable delays in service
**What you'll need**:
- ILM awards Level 2 - Team Leading
- Level 2 NVQ Passenger Transport Operations
- Experience in EU & Domestic Hours, plus competence in relevant systems (Grampian, Ecolane, 365 Response)
- Unrestricted D1 driving licence and Enhanced DBS check
- First Aid, IOSH trained and Fire Warden trained
- Working knowledge of the bus and highway network in the relevant geographical area
- Willingness to work towards ILM 3 - Effective Management
**In return, we offer a wide range of benefits such as**:
- Free Bus & Coach travel for yourself
- Private online GP service
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
- 50% discount for friends and family on full fares on our coach services
**Things to Note...**:
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
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