Customer Assistant

2 weeks ago


Gateshead, United Kingdom M&S Full time

**All the details**

Customer Assistant - In-Store Bakery - Metro Centre

Permanent Position: 20 hours - Start date 19th November 2023

Work Pattern

Sunday 07:00-11:00
Monday 17:30-21:30
Wednesday 17:30-21:30
Friday 06:00-10:00
Saturday 06:00-10:00

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.


  • Customer Assistant

    Found in: beBee jobs GB - 2 weeks ago


    Gateshead, Gateshead, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Gateshead Team Valley Temporary Position, 5th - 25th May 8 Hours Mon 18:00-22:00Sat 17:00-21:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    Found in: beBee jobs GB - 2 weeks ago


    Gateshead, Gateshead, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Gateshead Team Valley Temporary Position, 5th - 25th May 8 Hours Fri 18:00-22:00Sat 16:00-20:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    Found in: beBee jobs GB - 2 weeks ago


    Gateshead, Gateshead, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Gateshead Team Valley Temporary Position, 5th-25th May 8 Hours Thur 18:00-22:00Sat 16:00-20:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    Found in: beBee jobs GB - 2 weeks ago


    Gateshead, Gateshead, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Gateshead Team Valley Temporary 5th - 25th May 12 Hours Mon 18:00-22:00Wed 18:00-22:00Fri 18:00-22:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of...

  • Customer Assistant

    Found in: beBee jobs GB - 2 weeks ago


    Gateshead, Gateshead, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Gateshead Team Valley Temporary Position, 5th - 25th May 8 Hours Tues 18:00-22:00Sat 17:00-21:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Customer Assistant

    Found in: beBee jobs GB - 2 weeks ago


    Gateshead, Gateshead, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Foods - Gateshead Team Valley Temporary Position, 5th - 25th May 8 Hours Wed 18:00-22:00Sat 16:00-20:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...


  • Gateshead, United Kingdom J R Holland Food Services Ltd Full time

    **This role is versatile as we operate from 5am to midnight, we are looking for someone who will primarily work 8am - 4pm but can cover the early shift 5am - 1pm and the evening shift 6pm to 12.30am when required.** We are looking for someone to take ownership of their own work, assist others, when necessary, be adaptive and solution orientated in an...


  • Gateshead, United Kingdom Savills Management Resources Full time

    We aim to create a compelling, experience for our customers, which in turn means that they stay longer and return more often to our centres. This in turn helps our retailers flourish by increasing footfall and spend. The purpose of the **customer services assistant** role is to deliver exceptional customer service. If you have an excellent customer focused...


  • Gateshead, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** We aim to create a compelling, experience for our customers, which in turn means that they stay longer and return more often to our centres. This in turn helps our retailers flourish by increasing footfall and spend. The purpose of the customer services assistant role is to deliver exceptional customer service. If you have an...


  • Gateshead, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** We aim to create a compelling, experience for our customers, which in turn means that they stay longer and return more often to our centres. This in turn helps our retailers flourish by increasing footfall and spend. The purpose of the customer services assistant role is to deliver exceptional customer service. If you have an...

  • Customer Service Assistant

    Found in: Talent UK C2 - 2 weeks ago


    Gateshead, United Kingdom The Range Full time

    What are we looking for? To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role. Your day will be varied, and will include...

  • Customer Assistant

    6 days ago


    Gateshead, United Kingdom M&S Full time

    **All the details** Customer Assistant - Christmas - Through The Night - Foods - Gateshead Teamvalley Temporary 24.75 Hours Start Date 3rd December 2023 - 23rd December 2023 Work Pattern Sun 21:00-06:00 Mon 21:00-06:00 Tues 21:00-06:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put...

  • Customer Assistant

    5 days ago


    Gateshead, United Kingdom M&S Full time

    **All the details** Customer Assistant - Christmas - Foods - Metro Centre Temporary 20 Hours Start Date Sunday 26th November 2023-Saturday 30th December 2023 Work pattern Wed 11:00-16:15 Thurs 11:00-16:15 Fri 11:00-16:15 Sat 11:00-16:15 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put...


  • Gateshead, United Kingdom Trinity Business Support Full time

    Trinity Business Support are working on behalf of our Gateshead based client to find a Customer Service Scheduler for their on site role. **Role Responsibilities**: - Manage, monitor and prioritise the daily schedules of field-based Engineers - Track and source parts for deliveries - Liaising with warehouse to source parts for devices - Ensure that agreed...


  • Gateshead, United Kingdom Opia Full time

    We are looking to recruit a Customer Service Advisor. The role will be home based, and the hours of work are 8pm-4am Monday to Friday (night shift). - Experience in successfully dealing with customers in a fast-paced environment - Competent computer skills and experience with Microsoft Office (e.g. Outlook, Excel) - Dedication and motivation to helping...

  • Finance Assistant

    6 days ago


    Gateshead, United Kingdom Northern Balance Full time

    **Northern Balance **: - part of the SLS group, is currently seeking a highly motivated and experienced **Finance Assistant** to join our team in **Gateshead, Tyne and Wear**. You will join us on a **12 month fixed term contract (with the potential to go permanent)**and in return you will receive a **competitive salary of £22,000 - £26,000 per annum...


  • Gateshead, United Kingdom Connells Group Full time

    Are you passionate about providing great customer service? Are you looking for a career and not just a job? Then this could be the role for you! **Inbound Telephone based role, Full Time Monday to Friday 9-5:30, 1 Saturday in 4 9am-1pm, £21,500 Fixed Term Contract** We are looking for a Customer Service Advisor (known locally as a Property Manager) for...


  • Gateshead, United Kingdom Connells Group Full time

    Are you passionate about providing great customer service? Are you looking for a career and not just a job? Then this could be the role for you! **Inbound Telephone based role, Full Time Monday to Friday 9-5:30, 1 Saturday in 4, 9am-1pm, £21,500** We are looking for a Customer Service Advisor (known locally as a Property Manager) for our Property...


  • Gateshead, United Kingdom Bellway Full time

    At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to...

  • Finance Assistant

    3 days ago


    Gateshead, United Kingdom Northern Balance Full time

    **Northern Balance**: - part of the SLS group, is currently seeking a highly motivated and experienced **Finance Assistant** to join our team in **Gateshead, Tyne and Wear**. You will join us on a **12 month fixed term contract (with the potential to go permanent)** **About the Finance Assistant role**: As our **Finance Assistant, **you will be a valued...