Customer Service Advisor

3 days ago


Nuffield Industrial Estate, United Kingdom Real Recruitment Solutions Full time

CUSTOMER SERVICE ADVISOR

POOLE

SALARY UP TO £25,000 plus monthly bonus

**Benefits**:

- 22 days holiday
- Extra day off for your birthday if you have a satisfactory absence rate
- Death in service x 4 salary
- Long term sickness cover
- Eye care vouchers
- Discount site for restaurants, cinema, retailers etc
- Joint pension contribution scheme via Scottish Widows (4.5% employee contribution & 4.5% employer contribution)
- On-site parking
- 24/7 employee assistance programme
- On-site tea and coffee

Our client based in Poole is one of the South's fastest growing insurance brokerages, and they are looking to recruit a Customer Service Advisor to join their team.

Duties to be performed in the role of Customer Service Advisor in Poole will include:

- Provide advice to business clients on the most suitable levels of cover to cater for their individual insurance requirements
- Manage and maintain relationships with existing clients to ensure a successful renewal retention ratio.
- Negotiate terms and quotations for cancellations & renewal business
- Highlight appropriate additional products which align to their needs
- Develop strong relationships with Insurers and Underwriters, understanding appetites, classes and specific niche sectors.

Are you looking for a new role in Insurance and have customer service or renewals experience then please get in touch as immediate interviews are being offered at my clients offices in Poole.

Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equallyirrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union.

Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in orderto avoid unlawful or undesirable discrimination.



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