Band 4 Apprentice Patient Pathway Co-ordinator

3 weeks ago


Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

The Pain Management Team are looking for a hardworking, dynamic individual to join our team as an Apprentice Patient Pathway Co-ordinator / Secretary. The Apprentice Patient Pathway Co-ordinator (PPC) will work within the Pain Management service to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. With training you will be responsible for overseeing the patient journey to ensure, in conjunction with admin staff, that patients are scheduled in accordance with principles and target waiting times as set out in the NHS Constitution, taking action to expedite patient pathways where necessary.

As this is an apprenticeship post alongside the job role you will be completing the Level 3 Business Administrator Apprenticeship with the BHRUT Apprenticeship and Career Hub.

The Patient Pathway Co-ordinator (PPC) will work within the Pain Management service to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.

Under the leadership of our Chair, Jacqui Smith and Matthew Trainer, our Chief Executive we provide care for the residents of three diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south-west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic and Harold Wood Polyclinic.

We know we have more work to do to improve waiting times for urgent and emergency care, and this will be one of the many benefits of our closer collaboration with Barts Health. Working with them and with all our partners across north east London, we will find a sustainable solution to enhance patient care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also pleased to be part of the NEL Cancer Alliance.

For further information on this role, please see the attached detailed Job Description and Person Specification.

To be eligible for this apprenticeship post you must meet the criteria below:
- Be over 16 years old
- Be able to work in the UK without any restriction (e.g., have a valid visa for the duration of the apprenticeship)
- Have been lawfully living in the United Kingdom or any other member state of the EEA for the last 3 years.

**PLEASE NOTE**: Although this post is initially offered as a fixed term contract, the post will become permanent on successful completion of the apprenticeship.

Applications are particularly welcome from people who have lived experience of the care system. If you have lived experience and would like to discuss this opportunity ahead of applying, we can offer you an information discussion and/or meeting. We are committed to equal opportunities and keen to support our local communities.

Informal visits and questions relating to this post are encouraged.



  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Patient Pathway Co-ordinator (Medical Secretary) for General and Colorectal Surgery will provide administrative support to the Consultants, clinical and admin and clerical teams within the General Surgery Department which will include the management of clinician’s diaries/timetables. To also act as a named point of contact for patients under the care...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Applications are invited for a highly motivated person to join us as an Apprentice Patient Pathway Coordinator in Dermatology based at Barking, Havering and Redbridge University Hospitals NHS Trust. Barking, Havering & Redbridge University Hospitals NHS Trust (BHRUT) is one of the largest Associate Teaching Hospitals, providing acute care for over 750,000...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Coordinator in Tele-Dermatology to join our team. The Patient Pathway Co-ordinator (PPC) will work within the Dermatology team to provide smooth and efficient administrative support predominantly within the tele-dermatology service. The tele-dermatology service reduces waiting times for patients...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Patient Pathway Coordinator in Tele-Dermatology to join our team. The Patient Pathway Co-ordinator (PPC) will work within the Dermatology team to provide smooth and efficient administrative support predominantly within the tele-dermatology service.The tele-dermatology service reduces waiting times for patients...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Pain Management Team are looking for a hardworking, dynamic individual to join our team as a Patient Pathway Co-ordinator / Secretary. The Patient Pathway Co-ordinator (PPC) will work within the Pain Management service to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes...


  • Romford, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals Trust Full time

    Patient Pathway Co-Ordinator Required - 12 Month Secondment / Fixed Term hours, 5 days per week. The Neurosciences Department is looking for a full time PPC to support a Consultant Neurosurgeons. You will be responsible for the admissions process for allocated patients. You will be organised, able to work under pressure and be computer literate. Audio typing...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Our Patient Pathway Co-ordinators are vital to overseeing the patient journey to ensure in conjunction with the outpatient and booking staff that patients are scheduled in accordance with principles and target waiting times. The Patient Pathway Co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for 2 x PPC (Medical Secretary) to support the team. The role includes but is not limited to audio typing of clinical letters with accurate typing skills, booking of appointments, resolving queries, directing and processing referrals, post and other basic administration duties. This role is based at Queen's Hospital,...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Admissions Officer Barking havering and Redbridge NHS Trust Applications are invited from enthusiastic, motivated and conscientious individuals with excellent interpersonal skills for this interesting and busy post. As a member of the Admissions Team, you will be the first point of contact for patients to the Department and responsible for the...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for a full time PPC to support the Neurosurgery team. You will be responsible for the admissions process for allocated patients. You will be organised, able to work under pressure and be computer literate. Audio typing skills with knowledge of medical terminology are desirable. PPCs are the point of contact for...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Admissions OfficerBarking havering and Redbridge NHS TrustApplications are invited from enthusiastic, motivated and conscientious individuals with excellent interpersonal skills for this interesting and busy post.As a member of the Admissions Team, you will be the first point of contact for patients to the Department and responsible for the administration of...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for 2 x PPC (Medical Secretary) to support the team.The role includes but is not limited to audio typing of clinical letters with accurate typing skills, booking of appointments, resolving queries, directing and processing referrals, post and other basic administration duties.This role is based at Queen's Hospital,...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for a full time PPC to support the Neurosurgery team. You will be responsible for the admissions process for allocated patients. You will be organised, able to work under pressure and be computer literate. Audio typing skills with knowledge of medical terminology are desirable. PPCs are the point of contact for...


  • Romford, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals NHS Trust Full time

    Job summary The Division of Surgery at BHRUT, an exciting opportunity has arisen for a talented, highly motivated, proactive team player to join the surgical admin and clerical team as a second Medical Staffing Co-ordinator to join the General Surgery Department. The ideal candidate would have excellent communication skills, be able to work under...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an Apprentice Patient Pathway Administrator to join the Diabetes and Endocrine team at BHRUT working at both our Queen's and King George Hospital sites. You will act as the first point of contact in communication with patient queries over the telephone and provide full administrative service which may include audio...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Patient Pathway Co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. We provide care for the residents of three diverse London boroughs. Most of...


  • Romford, Greater London, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for 2 Apprentice Patient Pathway Administrators to support the Neurosciences team. You will be highly motivated, have excellent communication skills and a willingness to learn.The main duties of the role are:To ensure all Apprenticeship work is completed and submitted in the given timeframe and to ensure that all...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    The Neurosciences Department is looking for a PPC to support 3 Consultant Neurologists.. You will be responsible for the full administrative support of the 3 Consultants and cross cover your colleagues within the team. Support consists of the audio typing of referrals and reports, the booking and cancellation of appointments as per consultant instruction,...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Band 5 Patient Pathway Supervisor Communication skills are essential as well as the ability to work well under pressure. This is a rewording but extremely dynamic and busy role. **Successful applicants must have the following**: knowledge of NHS hospital pathways and the ability to manage their own workload and have the confidence to lead a team. The...


  • Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

    Band 5 Patient Pathway Supervisor Communication skills are essential as well as the ability to work well under pressure. This is a rewording but extremely dynamic and busy role. **Successful applicants must have the following**: knowledge of NHS hospital pathways and the ability to manage their own workload and have the confidence to lead a team. The...