![Arnold Clark](https://media.trabajo.org/img/noimg.jpg)
Apprentice Customer Service Advisor
2 weeks ago
About the role
We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor.
As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification while gaining invaluable hands-on experience, enhancing our customers’ journey.
You will also receive
- A mentor to support you in the workplace.
- A dedicated training and development coach to support your learning journey.
- Your own uniform.
- Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test.
- All Arnold Clark benefits, including private healthcare, retail discounts and generous holiday allowance.
**Location**
**Peterhead Used Car Centre**
**Hours**
Full time: 39 hours per week
**Ready to earn while you learn?**
Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that.
The role will primarily involve customer interaction, but you will also engage with workshop technicians to provide parts for the vehicles they are working on.
This role would be suited to someone who is a good communicator, well organised, self-motivated and keen to deliver a good experience for our customers.
**Day-to-day duties**
- Reviewing and planning workloads and checking for accurate and detailed information.
- Liaising with the workshop to ensure they have their required parts.
- Receipting, issuing, and controlling stock.
- Taking care of customers that are bringing in their vehicles for service/repair.
- Identifying parts required and sourcing parts using parts catalogues and internal systems.
- Communicating with customers on the progress of their vehicle.
- Advising of any faults or repairs required and providing clear and accurate solutions.
- Preparing customer reports and invoices.
**Essential skills**
- Good levels of literacy and numeracy
- Strong communication skills
- An interest in developing your digital knowledge and skills
- A passion for great customer service
- Willingness to learn and listen to instructions
- Ability to build good relationships with your team and other departments
- Ability to ask questions and learn quickly on the job
- Ability to use your own initiative
In return, you’ll receive extensive training and a qualification which will help you to build a rewarding career. You’ll also receive one of the best employee benefits packages in the industry including great staff retail discounts, opportunities to review your wage three times per year, help to achieve your driving license and preferential rates on new and used cars.
-
Peripatetic Customer Service Advisor
2 months ago
Peterhead, Aberdeenshire, United Kingdom Aberdeenshire Council Full timeJob DescriptionA vacancy has arisen for a Peripatetic Customer Service Advisor to deliver an excellent front-line contact service to customers of the Council. Whilst the postholder will have an agreed base, there is a requirement for the successful candidate to provide cover at other local Service Points. This is a unique and varied role, in a fast-paced...
-
Peripatetic Customer Service Advisor
4 weeks ago
Peterhead, Aberdeenshire, United Kingdom Aberdeenshire Council Full timeJob DescriptionA vacancy has arisen for a Peripatetic Customer Service Advisor to deliver an excellent front-line contact service to customers of the Council. Whilst the postholder will have an agreed base, there is a requirement for the successful candidate to provide cover at other local Service Points. This is a unique and varied role, in a fast-paced...
-
Customer Advisor
4 weeks ago
Peterhead, United Kingdom B&Q Full time**About the role** **Customer Advisor - Seasonal Department** **Part time - 7 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Peterhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers...
-
Customer Advisor
4 days ago
Peterhead, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Peterhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
-
Customer Advisor
3 weeks ago
Peterhead, United Kingdom B&Q Full time**About the role** **Customer Advisor - Seasonal Department** **Part time - 7 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Peterhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers...
-
Customer Advisor
3 weeks ago
Peterhead, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 7.5 hours per week** **3 Month Fixed Term Contract** **Shifts available - Weekends Only** **UK Notional hourly rate £12.21 per hour** **B&Q Peterhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...
-
Customer Advisor
2 weeks ago
Peterhead, United Kingdom B&Q Full time**About the role** **Part time - 12 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Peterhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll...
-
Customer Advisor
4 weeks ago
Peterhead, United Kingdom B&Q Full time**About the role** **Part time - 12 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Peterhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll...
-
Customer Advisor
3 weeks ago
Peterhead, United Kingdom B&Q Full time**About the role** **Customer Advisor - Checkouts** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **£10.60 per hour** **B&Q Peterhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...
-
Apprentice Gunmaker
4 weeks ago
Peterhead, United Kingdom David McKay Brown Gunmakers Ltd Full timeOverview: We are seeking a motivated individual to join our team as an Apprentice. This position offers the opportunity to learn and develop skills in a dynamic work environment. **Duties**: - Assist with various tasks under the supervision of experienced professionals - Perform data entry and analysis to support projects - Communicate effectively with...
-
Apprentice Gunmaker
3 days ago
Peterhead, United Kingdom David McKay Brown Gunmakers Ltd Full timeOverview: We are seeking a motivated individual to join our team as an Apprentice. This position offers the opportunity to learn and develop skills in a dynamic work environment. **Duties**: - Assist with various tasks under the supervision of experienced professionals - Perform data entry and analysis to support projects - Communicate effectively with...
-
Mechelec Apprentice
3 weeks ago
Peterhead, United Kingdom Stagecoach Full timeSalary Apprentice Mechanic How would you like to join an award-winning engineering apprenticeship programme? How about gaining a fully-funded qualification in both mechanical and electrical engineering? How about joining a company that operates over 8,000 vehicles, transporting customers in over 100 towns and cities across the UK? If this sounds great...
-
Hse Advisor
2 weeks ago
Peterhead, United Kingdom Score Group Full time**HSE Advisor: Supporting our Europe HSE Team in the day to day health and safety matters** **Primary responsibilities** - Provide support and guidance to comply with all applicable health, safety, and environmental regulations, ISO standards 45001, 14001, and company policies - Provide safety support and advice to all personnel - Conduct site HSE audits...
-
Parts Advisor
4 weeks ago
Peterhead, United Kingdom Hawco Group Full timeParts Advisor - Hawco Volkswagen As a Parts Advisor you will be an integral member of the Aftersales team. You will be responsible for the day to day running of the parts department as well as delivering outstanding customer service every time. Working for Hawco Group you will be part of one of the few remaining family owned car retailers in Scotland which...
-
Trainee/parts Advisor
4 weeks ago
Peterhead, United Kingdom Hawco Group Full timeTrainee/Parts Advisor - Hawco Volkswagen As a Trainee/Parts Advisor you will be an integral member of the Aftersales team. You will be responsible for the day to day running of the parts department as well as delivering outstanding customer service every time. Working for Hawco Group you will be part of one of the few remaining family owned car retailers...
-
Trainee/parts Advisor
1 month ago
Peterhead, United Kingdom Hawco Group Full timeTrainee/Parts Advisor - Hawco Volkswagen As a Trainee/Parts Advisor you will be an integral member of the Aftersales team. You will be responsible for the day to day running of the parts department as well as delivering outstanding customer service every time. Working for Hawco Group you will be part of one of the few remaining family owned car retailers...
-
Showroom Advisor
6 days ago
Peterhead, United Kingdom B&Q Full time**About the role** **Showroom Advisor** **Part time - 24 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **£11.60 per hour** **B&Q Peterhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to...
-
Showroom Advisor
2 weeks ago
Peterhead, United Kingdom B&Q Full time**About the role** **Showroom Advisor** **Part time - 24 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **£11.60 per hour** **Rising to £12.38 per hour from 1st January 2024** **B&Q Peterhead** We believe anyone can improve their home to make life better. Every day, we give our millions of customers...
-
Trainee/parts Advisor
1 week ago
Peterhead, Aberdeenshire, United Kingdom Hawco Group Full timeTrainee/Parts Advisor - Hawco VolkswagenAs a Trainee/Parts Advisor you will be an integral member of the Aftersales team. You will be responsible for the day to day running of the parts department as well as delivering outstanding customer service every time.Working for Hawco Group you will be part of one of the few remaining family owned car retailers in...
-
HR Advisor
3 weeks ago
Peterhead, United Kingdom Score Group Full timeAbout the RolenIt’s an exciting time to join us, with the launch of our new Score brand!We have a fantastic opportunity to be part of the UK HR Team, supporting the Head of HR and HR Business Partners to deliver an integrated service which aligns to our business strategy. If you enjoy working in a fast-paced environment, have the adaptability to multitask,...