Credit Controller
3 days ago
**Credit Controller/ Central Leeds / Salary £23,000 - £24,000 Per Annum + Bonus Option + Excellent Benefits / Work from Home / Flexible Working, Career Development / Permanent**
NC Associates are working with a market leading organisation based in central Leeds to assist in recruiting an experienced Credit Controller to support the credit control function.This role will report to the Credit Control Manager but will have flexibleworking options from home.As a Credit Controller you will manage your own ledger and have full autonomy of the account from start to finish.
This is an excellent opportunity for someone who is interested in providing high-level support to the Credit Control team leaders and manager.
**The responsibilities of the Credit Controller role will include, but are not limited to**:
- Proactively contact clients/internal contacts for prompt collection or resolution of aged receivables
- Drive cash flow & debtor day targets by strong portfolio management & relationship building
- Work with relevant client partners & practice groups to achieve all Firm KPI’s where applicable
- Resolve customer receivable issues, disputes & claims with revenue control teams & practice groups
- Full day to day management of assigned portfolio by accurate codification, collections comments & dispute identification
- Ensure appropriate prioritisation techniques & timely follow up on all outstanding debts
- Develop excellent relationships with key contacts within the client’s organisation
- Engage key stakeholders & continuously drive credit control strategy
- Control & manage the statement / dunning process
- Reconciliation of client accounts
- Use imagination & clear-thinking techniques to improve processes & deliver excellent service
- Drive recommendations of referral for further action when full collections techniques are exhausted to recover bad debts
- Proactively manage client account balances by working closely with relevant fee earners
- Analyse portfolio & have strong control over estimated cash collection & debt status throughout the month
- Ensure all cash receipts & transfers comply with the “solicitors accounts rules” requirements & are properly accounted for
- Attend & contribute to credit control team meetings
- Travel to other locations when required
**Requirements of the Credit Controller**:
- Experience in a busy credit control environment
- Ability to work under pressure in a fast-paced dynamic environment demonstrating success at reducing aged debts & improving metrics
- Successfully manage multiple tasks & priorities
- Strong time management & demonstrate experience in meeting deadlines & targets
- Proactive / self-starter with positive can-do attitude
- Attention to detail & deliver high quality work
- Change orientation approach to role
- Excellent interpersonal & teamwork skills cultivating long term relationships at all levels of own & customer’s organisation
- Excellent verbal & written communication
- Be customer focused
- Desire for personal & professional development
- Member of the ICM (desired)
**What’s on Offer?**
We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.
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