Front of House

7 months ago

Glasgow, United Kingdom Xenia Lettings LTD Full time

Xenia Lettings currently let and manage over 1500 properties across England and Scotland, primarily in the Student Accommodation sector.

We are seeking an enthusiastic and customer focused part time Front of House to work across three student properties in Glasgow City Centre.

**Key Responsibilities**:

- Offering a warm welcome and exceptional customer service to all residents and visitors
- To complete the necessary administrative tasks involved in property letting such as references, contracts and ID verification
- To complete property viewings, room inspections, inventories and check outs as appropriate
- To assist the Head Office team with any on site tasks as required
- To work with the on site maintenance and housekeeping team/s to ensure the building is clean, tidy and well presented at all times

**Skills & Abilities**
- Excellent relationship builder
- A can-do attitude
- Exceptional customer service
- Resilient, positive and detail orientated
- Excellent verbal and written communication skills
- Ability to establish priorities and manage a diverse workload
- Flexible, with demonstrable ability to work on own initiative and as part of a team

You will need to be patient and understanding as we often work with students who are living away from home for the first time.

The role is part time between Monday - Friday but we are open and flexible to the number of hours and shift pattern that would work for you

**Qualifications & Experience**:

- Lettings experience is desirable but not essential
- Full clean driving license
- Demonstrable customer service experience

**Benefits & Package**:

- 22 Holidays per year (& All Bank Holidays) & 1 Additional Year for each year of service up to a maximum of 25 days
- Great office and location, close to transport links
- Industry recognised qualifications
- Training & Personal Development
- Career Progression
- Positive, Supportive & Encouraging Company Culture
- Social Committee & events
- Employee Welfare Committee & Mental Health First Aid
- Birthday off in addition to Holiday
- Annual Charity Day off to support a local charity
- Christmas Shopping Afternoon Off
- Christmas Savings Club

**Job Types**: Part-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

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