Customer Service Advisor

2 weeks ago

Tiverton, United Kingdom Enable Futures Full time

**What background do I need to apply? **A background in customer service or commercial office work from any industry. This could be automotive, estate agency, banking, financial services, commercial office An interest in market leading software, keen to learn a new industry from scratch, with excellent training and enjoy a hybrid role offering an outstanding package

Enable Futures are operating as an employment business on behalf of its client and recruiting for a **Customer Service Advisor (Software)** basedin **Wellington, Somerset. **Working for a privately owned, innovative, market-leading software solution organisation. Who provide a portfolio of document-related services to a broad customer base, including the NHS, Local Government and a variety of Commercial organisations across the UK You will have responsibility for a portfolio of customers and be encouraged to build long-term trusted relationships, in close collaboration with external Managers and your Customer Service colleagues. **SALARY £27,343 PA.**

**Outstanding Package**:
Wellington, Somerset.

8.30 - 17.30 Monday to Friday (40 hours).

£27,343 starting salary.

Pension scheme 8% employer contribution.

33 days annual leave (rising to 38 days - 1 day increments annually) including bank holidays.

Career progression & extensive training.

Access to a benefits portal.

Remote working Mondays & Fridays with a Tuesday, Wednesday & Thursday office based.

Induction, training, and support are ongoing.

**Key Responsibilities**:

- Achieve customer service excellence through pro-active customer management and communication
- Develop long term trusted relationships with your customers
- Gain an in depth understanding of your customer base
- Identify and understand our customers business challenges and solve with company solutions
- Effectively manage calls and progress in a timely manner
- Pro-active growth and retention of customer portfolio
- Pro-actively identifying & developing opportunities to provide customers with additional services
- Taking ownership for professional and timely resolution of customer issues
- Working collaboratively with external team focused on growth and retention of customers
- Liaising and collaborating with technical teams, for progression of opportunities and resolving customer issues
- Ensuring CRM data and information is accurate and complete including call logs, activities and opportunities

**Experience, attributes & skills sought**:

- 3 years’ experience of working in a customer service, office administration or sales environment
- Excellent customer services skills
- Excellent verbal and written communications skills
- Customer focused mentality
- Strong commercial aptitude
- Working with urgency and a pro-active mind set
- Ownership mentality
- Professional approach and telephone manner
- Strong work ethic, energy and enthusiasm
- Ability to work to tight timescales
- Skilled at prioritising appropriately
- Skilled at relaying information clearly to a varied audience

The closing date is 20th April 2023.

**Job Types**: Full-time, Permanent

**Salary**: £27,343.00 per year

**Benefits**:

- Additional leave
- Company pension
- On-site parking
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wellington: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Tiverton

Reference ID: Customer Service Advisor, Wellington

  • Customer Service Manager

    3 weeks ago

    Tiverton, United Kingdom Just Recruitment Group Ltd Full time

    The Just Recruitment Group Ltd is currently recruiting for a Customer Service Manager for a world class manufacturer based in Tiverton, Devon.Reporting to the Sales Operations Director, the Customer Service Manager will build and maintain a strong customer service team. Focus areas of the role will be developing a strong customer service ethos, where...

  • Customer Service Coordinator

    4 weeks ago

    Tiverton, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Coordinator** **Mid Devon** **£25k - £28k** Permanent I have an exciting opportunity to join a well-respected developer in Devon. Working as a Customer Service Coordinator you will be working within a team of coordinators and Technicians and report to the Customer Service Manager. **Experience and attributes...

  • Customer Service Manager

    3 weeks ago

    Tiverton, United Kingdom Just Recruitment Group Full time

    The Just Recruitment Group Ltd is currently recruiting for a Customer Service Manager for a world class manufacturer based in Tiverton, Devon.Reporting to the Sales Operations Director, the Customer Service Manager will build and maintain a strong customer service team. Focus areas of the role will be developing a strong customer service ethos, where...

  • HR Advisor

    3 weeks ago

    Tiverton, United Kingdom Just Recruitment Group Full time

    The Just Recruitment Group Ltd is currently recruiting for an experienced HR advisor to join a small team providing high quality, locally focused HR advice and service as well as working on group based projects. Hours of Work Mon - Fri 30-35 hours per week worked over 5 days Company can also consider candidate looking for school working hours (min 5.5...

  • Customer Service Manager

    2 weeks ago

    Tiverton, Devon, United Kingdom Just Recruitment Group Ltd Full time

    The Just Recruitment Group Ltd is currently recruiting for a Customer Service Manager for a world class manufacturer based in Tiverton, Devon.Reporting to the Sales Operations Director, the Customer Service Manager will build and maintain a strong customer service team. Focus areas of the role will be developing a strong customer service ethos, where...

  • HR Advisor

    3 weeks ago

    Tiverton, United Kingdom Just Recruitment Group Full time

    The Just Recruitment Group Ltd is currently recruiting for an experienced HR advisor to join a small team providing high quality, locally focused HR advice and service as well as working on group based projects. Hours of WorkMon - Fri 30-35 hours per week worked over 5 daysCompany can also consider candidate looking for school working hours (min 5.5 hours...

  • Customer Service Manager

    7 days ago

    Tiverton, Devon, United Kingdom Just Recruitment Group Full time

    Upload your CV and be the first to apply The Just Recruitment Group Ltd is currently recruiting for a Customer Service Manager for a world class manufacturer based in Tiverton, Devon. Reporting to the Sales Operations Director, the Customer Service Manager will build and maintain a strong customer service team. Focus areas of the role will be developing a...

  • Shoreline Advisor, EHS

    1 week ago

    Tiverton, Devon, United Kingdom AtkinsRéalis Full time

    AtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world since for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear technology. The Shoreline Power Group is a fully integrated Joint Venture of...

  • Construction Project Manager

    4 weeks ago

    Tiverton, United Kingdom Sapphire Recruitment Full time

    **Job Title:Construction Project Manager** **Overall Job Purpose**: Due to continued growth within their defence sector of the business, our client is looking to recruit and experienced Project Manager to oversee several construction projects & installations through the Uk. To be successfulin this role, you will need experience managing multiple sites and...

  • Station Assistants £100 Bonus!

    7 days ago

    Tiverton, United Kingdom Adecco Full time

    We have customer service opportunities at Tiverton train Station to help guide passengers with Bus replacements whilst the engineering works take place on the trainlines. As the first or last point of contact on a customer's journey, you'll be assistingthe customers in the station with queries and offering assistance as when required at Tiverton...

  • Field Sales Advisor

    4 weeks ago

    Tiverton, Devon, United Kingdom Cathedral Appointments | South West Recruitment Full time

    Our client is a global manufacturing organisation, leading the industry as specialists across various sectors worldwide. We are on the hunt for an exceptional Sales Representative . Do you have aspirations to be a sales expert? Do you excel at demonstrating the value of products and services to clients, if so, Look no further! This role offers...

  • Field Sales Advisor

    1 month ago

    Tiverton, Devon, United Kingdom Cathedral Appointments | South West Recruitment Full time

    Our client is a global manufacturing organisation, leading the industry as specialists across various sectors worldwide. We are on the hunt for an exceptional Sales Representative . Do you have aspirations to be a sales expert? Do you excel at demonstrating the value of products and services to clients, if so, Look no further! This role offers...

  • Field Sales Advisor

    4 weeks ago

    Tiverton, Devon, United Kingdom Cathedral Appointments | South West Recruitment Full time

    Our client is a global manufacturing organisation, leading the industry as specialists across various sectors worldwide. We are on the hunt for an exceptional Sales Representative . Do you have aspirations to be a sales expert? Do you excel at demonstrating the value of products and services to clients, if so, Look no further! This role offers flexible...

  • Specialist Support Officer

    4 weeks ago

    Tiverton, United Kingdom Mid Devon District Council Full time

    **About this job** **FIXED TERM 12 Months**: 37 hours per week **SALARY**:£22, 369 - £24, 054 **LOCATION**: Tiverton Do you want you want to play a key part in delivering a public health and regulatory service? Our vision and core role is to protect and improve the health, safety and well-being of people living, working and visiting Mid Devon. We have a...

  • Specialist Support Officer

    1 month ago

    Tiverton, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Specialist Support Officer /Admin/CSA - Public Health & Housing Options** **Reference no: M Devon 5241294** **Pay rate: £13.00 per hour PAYE** **Hours per week: 33 Monday - Friday, normal working hours** **This opening assignment is for 3-4 months** **City: TIVERTON, Devon** **Hybrid working considered....

  • Specialist Officer

    4 weeks ago

    Tiverton, United Kingdom Mid Devon District Council Full time

    **About this job** **PERMANENT**: 37 hours per week **SALARY**: £31,099 - £33,820 **LOCATION**: Tiverton We have an opportunity for you to play a key part in delivering a public health and regulatory service. Our vision and core role is to protect and improve the health, safety and well-being of people living, working and visiting Mid Devon. We have a...

  • Site Operative

    1 month ago

    Tiverton, United Kingdom SUEZ Full time

    Do you enjoy working with people, care about the environment and would you like the opportunity to receive health & safety training, with the chance to gain further qualifications? When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You...

  • Post Office Counter Clerk

    4 weeks ago

    Tiverton, United Kingdom Tiverton Post Office Full time

    Post office experience not required as training will be given. Rate of pay - Minimum wage 4 weeks annual leave plus bank holidays **IF YOU WOULD LIKE TO BE CONSIDERED FOR THIS POSITION PLEASE SEND A CV.** **Job Type**: Part-time Expected hours: 16 per week Schedule: - Monday to Friday - Weekend availability **Education**: - GCSE or equivalent...

  • Senior Administrator

    1 week ago

    Tiverton, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    Child and Family Health Devon - Tiverton Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our Mental Health team in Devon. Based in Tiverton, the Senior Administrator will be part of a wider Business Support function. The postholder will have a key role in providing administrative and organisational...

  • Sales Representative

    4 weeks ago

    Tiverton, United Kingdom Sapphire Recruitment Full time

    Our client is actively seeking an experienced Sales Representative to join their dynamic and friendly team. As a Sales Representative, you will play a pivotal role in driving sales of the company's products and services across the UK HVAC market. You'll be responsible for both nurturing existing client relationships and exploring new business opportunities....