Conference and Banqueting Attendant

4 months ago

Waterloo, United Kingdom Union Jack Club Full time

The role will ensure that guests receive the highest standard of service and hospitality in all Food and Beverage outlets, with emphasis on Conference & Banqueting areas, in line with any legal requirements and regulations laid down by the Union Jack Club.

Summary of Duties & Responsibilities:

- To prepare the Conference & Banqueting rooms ready for service, ensuring that all tasks are completed to the correct standard according to business levels as requested.
- To meet and greet guests in a friendly, polite, and professional manner and always provide a high standard of service in accordance with the company standards.
- To use the function sheets to undertake manual handling tasks, including but not limited to lifting tables, chairs, and boxes to ensure conference and banqueting spaces are set-up correctly.
- To Deliver food and beverages to meeting rooms in accordance to the function sheets and ensure all allergens have been labelled correctly.
- To be able to use a function sheet to set up meeting and event spaces to the client’s specifications.
- To assist the meeting and events manager in the smooth running of events and conferences.
- To ensure cupboards and other storage spaces are always kept organised and tidy to ensure key items are easy to find.
- To undertake regular stock take and ensure we always have the right amount of essential equipment.
- To be able to work as part of a team as well as thrive and use initiative whilst working alone.
- To report any issues or outstanding task to the shift supervisor/manager.
- Attend and /or take all necessary action, statutory and otherwise, in the event of accident, fire, loss, theft, lost property, damage, unfit food or other irregularities and complete the necessary return and/or report
- To inform clients of any payments outstanding for meetings and events
- To advise how to proceed with any payments in accordance to the terms and conditions.
- Attend meetings and training courses as may be necessary from time to time by the Management
- Assist in other departments as and when the business requires

All applicants invited to attend an interview will be asked to produce documents that prove their right to work in the UK.

**Salary**: £27,701.86 per year

**Benefits**:

- Canteen
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme

Work authorisation:

- United Kingdom (required)

Work Location: In person

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