Apprentice Administrative Assistant

2 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Apprenticeship

**Main area**
- Surgery
- **Grade**
- Apprenticeship
- **Contract**
- Apprenticeship: 15 months
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 164-4037073-B**Site**
- Nottingham University Hospitals
- **Town**
- Nottingham
- **Salary**
- £181 Per week
- **Closing**
- Today at 23:59Job overview

The post holder will become fully conversant and competent in providing administrative support within the Surgery Quality, Risk and Safety team.

Training will involve working alongside the clinical governance facilitators and wider quality and safety team within the different areas of the department, working under supervision.

Main duties of the job

To provide general office and administration support service to the team.

To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc.

To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues.

Assist the Quality, risk and Safety team to arrange and administer meetings / conferences /events, including booking venues, the preparation and distribution of papers.

Under supervision produce accurate letters, minutes, reports and maintain databases etc, as required.

Under supervision develop and maintain administrative support systems, including bring forward files and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.

To assist with the ordering of supplies as appropriate.

Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team.

To store confidential information relating to confidential matters and enquiries securely.

To undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Team, and to further develop the post holders’ skills and role.

The post holder will be required to undertake mandatory and role specific training.

Working for our organisation

The apprentice role is a key role with the Quality, Risk and Safety team.

You will be supported to learn on the job, this will include a range of customer service and business admin skills. With the opportunity to work with a large number of multi disciplinary staff, both clinical and non clinical.

Detailed job description and main responsibilities

**Responsibilities of the Post Holder**

To contribute to the administrative work within their team.

To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:
NVQ level 2 in customer service

Certificate in principles of customer service

Employment responsibilities and Rights

Functional Skills (including Personal Learning and Thinking Skills, English, Maths and ICT at level 2)

Person specification

Education

Essential criteria
- Functional skills level 1

Desirable criteria
- English and Maths GCSE Level C or above

Experience

Essential criteria
- Good communication skills

Desirable criteria
- Previous experience of working within an administrative setting.
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order t

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