Senior Account Manager

1 week ago


Lambeth, United Kingdom Taylor Higson Full time

Are you an experienced account manager with a background in print, direct mail, marketing services and/or design?

Our client offers all these services plus many more. It has several opportunities across its client services teams to work on various client sectors ranging from retail, automotive, financial through to manufacturing.

As a Senior Account Manager, you will use your significant industry experience to provide excellent client service (phone, face to face and online) and to develop, grow and take ownership of key accounts. You will work closely with your team to strengthenclient relationships and deliver on agreed objectives.

**Your key responsibilities will be to**:

- Respond timely and professionally to all client enquiries
- Work in close partnership with all external (sales) and internal departments
- Both perform the role and maintain documentation in accordance with cs procedures
- Support internal teams to ensure the quality of all work that is delivered to the client is of the highest standard
- Invoice promptly and accurately - checking the commercials to ensure profitability.
- Ensure forecasts, wip and accruals are completed on time and are accurate
- Assist junior colleagues, sharing your knowledge and expertise
- Keep yourself informed of the latest industry and company developments to help with personal and professional development
- Raise any concerns immediately with your line manager
- Undertake and comply with all training as requested

You must have the ability to process and interpret complex information, have excellent communication skills and be proficient in Word, Excel and Outlook. You must also have a background in printed marketing communications.

Ref: 1385153



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