Admin Support Assistant

7 months ago


Swanley, United Kingdom Block and Cleaver Ltd Full time

Job Overview:
**Duties**:

- Answer and direct phone calls in a professional and courteous manner
- Provide administrative support to ensure efficient operation of the office
- Perform data entry tasks accurately and efficiently
- Manage and organize files, documents, and records
- Prepare reports, memos, letters, and other documents as needed
- Answering incoming calls / enquiries with a positive attitude and energetic work ethic
- Perform general clerical duties such as photocopying, scanning, faxing, and mailing
- Processing orders and deal with any customer complaints/queries in a timely and professional manner
- Gaining a first class understanding of our entire product range
- Outbound customer service calls, maintaining healthy relationships with our customers as well as suppliers

**Requirements**:

- Proven experience as an Administrative Assistant or in a similar role
- Excellent phone etiquette and communication skills
- Proficient in typing and computer skills (Microsoft Office Suite, Google Suite)
- Strong organizational skills with the ability to multitask effectively
- Attention to detail and accuracy in data entry tasks
- Qualifications to GCSE level or equivalent, and ideally to A Level. Strong English and Maths skills required
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Knowledge of general office procedures and equipment
- Ability to take initiative and work alone as well as in a team
- Ability to suggest and implement improvements to office systems and procedures
- Flexibility to cover holidays, sickness, busier periods etc. essential.
- A valid driving licence and access to transport is required, due to remote our remote location

Pay: From £23,800.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Office



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