Customer Care Co-ordinator

3 weeks ago


Sheffield, United Kingdom Ford Windows Ltd Full time

Ford Windows Limited are recruiting for an experienced Customer Care Coordinator to work within our fast-paced installations department.

Salary will be between £19,000 and £25,000 plus bonus, dependant on skillset and experience. The hours required are 37.5 per week, Monday to Thursday 8am-4.30pm and Friday 8am - 1.30pm.

The role is full time, permanent and available immediately with the head office based in Sheffield.

**Role Details**:

- Book and schedule jobs in for completion within acceptable timeframes and feasibility. Ensure chargeable works are correctly logged for invoicing by the accounts team.
- Process paperwork submissions from the installation teams and engineers.
- Request further information from installation teams and engineers if clarification is required to escalate or progress any outstanding works.
- Review and determine works required with accuracy and thoroughness, ensuring works are correctly logged for action.
- Check all paperwork from previous working day is submitted and logged, action chase ups where required.
- Answer phone calls when required, provide updates and able to interrogate system to provide updates to customers who are requesting information.
- Capable of achieving daily targets as set by management.

Ford Windows was founded in 1976 and maintains successful partnerships with the UK’s major housebuilders earning the company a reputation as one of the industry’s leading manufacturer and installers of UPVC windows and Doors.

Interviews will be held within upcoming weeks.

**Strictly no agencies**

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you have any previous experience in a similar role?

Work Location: In person

Reference ID: Site & Customer Care Co-ordinator



  • Sheffield, United Kingdom Bupa Care Homes Full time

    **Activity Co-ordinator** - BRO019U Job: Activities Coordinator **Activity Coordinator** **Broomcroft House Care Home** 414 Ecclesall Road, Sheffield, S11 9PY We know that family can come from anywhere. At Bupa Care Homes, it's our privilege to care for people - treating each resident as if they were part of our own family. Right now, we’re looking...

  • Care Co-ordinator

    3 days ago


    Sheffield, United Kingdom Prelle Healthcare Full time

    We are recruiting for a Care Co-ordinator to join our expanding Sheffield office where we support Sheffield local authority, supporting the Elderly in their own homes. You will be self motivated, reliable and keen to learn, have a good telephone manner with the ability to work under pressure whilst adhering to company policies and procedures. Previous Care...

  • Service Co-ordinator

    1 month ago


    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Along with the other Service Co-ordinators, the post holder will co-ordinate administrative services within Neurology and support and assist the clinical service teams in the delivery of performance metrics. Other duties will be to support the improvement of processes and procedures to ensure that we are delivering the best possible care to patients and a...


  • Sheffield, United Kingdom MicroAire Full time

    Ccpi Europe Limited Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. The Marketing Co-ordinator will support the...

  • Sales Co-ordinator

    1 month ago


    Sheffield, United Kingdom Elevation Recruitment Group Full time

    Junior Sales Support Co-ordinator / Customer Service Full Time £22000 Hybrid working (2 office days one week, 3 office days the following) Elevation Recruitment Group is excited to be recruiting a Junior Sales Support Co-ordinator for a large manufacturing company in North Sheffield. Within this role you will be responsible for coordinating and supporting...

  • Care Coordinator

    4 days ago


    Sheffield, United Kingdom Josh's Care Company Full time

    **Please read the job description carefully**: Looking to advance your career in care and make a meaningful impact in the lives of those with complex needs? Look no further than Josh's Care Company! We're on the hunt for a skilled and experienced Care Co-ordinator to join our team. As a leading provider of 24-hour all-round care for individuals with spinal...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Cardiothoracic Theatres has an exciting opportunity for an equipment co-ordinator. The successful applicant will be expected to fulfil a dual role within cardiothoracic theatres. The role will entail a combination of the clinical responsibilities of a Band 6 ODP / Nurse within cardiothoracic theatres along with the co-ordination of equipment throughout our...

  • Event Co-ordinator

    1 month ago


    Sheffield, United Kingdom Glu Recruit Full time

    Ref: 285 **Role**:Event Co-ordinator **Salary**:£21,000-£23,000 D.O.E **Location**:Sheffield **Hours**: Monday to Friday between 8:30-6:00 (flexible working). Occasional overnight stays, weekends and late nights is a requirement, overtime is paid. Our client is looking for an Events Co-ordinator to join a multi-disciplined events agency that...

  • Event Co-ordinator

    1 week ago


    Sheffield, United Kingdom Event Management Direct Full time

    **Event Management Direct (EMD) - Event Co-Ordinator** Are you keen to take the next step in your career in events? Are you enthusiastic, approachable, and eager to learn? Do you want to be part of a dynamic team who are responsible for the delivery of high-end conferences all over the UK? If this sounds like you, read on EMD provide all the logistics...


  • Sheffield, United Kingdom My Dentist Full time

    ** **As a result of the opening of our brand new trendy practice in Kelham Island, we are looking for a Sales and Marketing Treatment Co-ordinator to join the team. We offer**: - A competitive Salary of £26,000 per year - Easy to access free parking and transport links. - Your own modern office to hold patient consultations - Support by the practice and...


  • Sheffield, United Kingdom Sue Ross Recruitment Ltd Full time

    Sue Ross Recruitment are delighted to be working with a business based in south Sheffield who are recruiting for a Support Service Co-Ordinator/Administrator on a temporary to permanent basis to work full time, Mondays and FridaysThe business is looking for someone who has excellent customer service and co-ordinating experience as you will manage the full...

  • Care Co-ordinator

    1 month ago


    Sheffield, United Kingdom Prelle Healthcare Full time

    We are recruiting for a Care Co-ordinator to join our expanding Sheffield office where we support Sheffield, Barnsley and Rotherham local authorities, supporting the Elderly in their own homes. You will be self motivated, reliable and keen to learn, have a good telephone manner with the ability to work under pressure whilst adhering to company policies and...


  • Sheffield, United Kingdom Ladyfield House Care Home Full time

    We are currently requiting 2 part time activity co-ordinators to join our team at Ladyfield. The position will be 4 days per week, weekend on weekend off. Shift times to be arranged. We are looking for a lively outgoing individuals that have a positive outlook and a genuine passion to keep our residents motivated. You will be responsible for your own...


  • Sheffield, United Kingdom Westfield Health Full time

    Job title Sales Support Co-ordinator Location Sheffield / Hybrid Opportunity Full Time, Permanent The Sales Support Co-ordinator will work within the wider Sales Team providing our Sales Team and Corporate clients the highest level of proactive and dedicated support. Westfield Health are dedicated to making a healthy difference to the quality of...

  • Event Co-ordinator

    1 month ago


    Sheffield, United Kingdom Glu Recruit LTD Full time

    Ref: 285 **Role**:Event Co-ordinator **Salary**:£21,000-£23,000 D.O.E **Location**:Sheffield **Hours**: Monday to Friday between 8:30-6:00 (flexible working). Occasional overnight stays, weekends and late nights is a requirement, overtime is paid. Our client is looking for an Events Co-ordinator to join a multi-disciplined events agency that...


  • Sheffield, United Kingdom Your Full time

    At Sheffield City Council we are recruiting to 2 x 24hr Practice Development Co-ordinators (Quality Assurance and Development) posts in Adults Care and Wellbeing Service. Both posts will sit within our Chief Social Work Office under the Workforce Development Manager. They will work closely with colleagues across Adults Care and Wellbeing in Sheffield. ...


  • Sheffield, United Kingdom Westfield Health Full time

    Job titleSales Support Co-ordinator LocationSheffield / Hybrid OpportunityFull Time, PermanentThe Sales Support Co-ordinator will work within the wider Sales Team providing our Sales Team and Corporate clients the highest level of proactive and dedicated support.Westfield Health are dedicated to making a healthy difference to the quality of life of our...


  • Sheffield, United Kingdom Westfield Health Full time

    Job titleSales Support Co-ordinator LocationSheffield / Hybrid OpportunityFull Time, PermanentThe Sales Support Co-ordinator will work within the wider Sales Team providing our Sales Team and Corporate clients the highest level of proactive and dedicated support.Westfield Health are dedicated to making a healthy difference to the quality of life of our...


  • Sheffield, United Kingdom HAYS Full time

    PERMANENT SERVICE CO-ORDINATOR JOB IN SHEFFIELD PAYING UP TO 28K Your new company Successful, established and growing business looking for an experienced co-ordinator.Your new role.Fast-paced, friendly team, great atmosphere, we are looking for a candidate who is looking for a long term, permanent full time job with a great company that has a lot to...


  • Sheffield, United Kingdom Sue Ross Recruitment Ltd Full time

    Sue Ross Recruitment are delighted to be working with a business based in south Sheffield who are recruiting for a Support Service Co-Ordinator/Administrator on a temporary to permanent basis to work full time, Mondays and Fridays The business is looking for someone who has excellent customer service and co-ordinating experience as you will manage the...